Sales Expansion Team Leader

Who Are We

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell

The Sales Expansion Team Leader manages an outbound sales team focused on driving revenue growth from existing clients. This role is responsible for directing lead generation within the current customer base, coaching representatives to cross-sell and upsell new product lines, and executing strategies that directly increase Average Revenue Per User (ARPU).

Main Task & Responsibilities

• Expansion Sales Management:
• Handle incoming new branch sales requests from existing customers.
• Generate and send quotes promptly, ensuring accuracy and alignment with customer needs.
• Track expansion requests and ensure timely follow-ups to close deals efficiently.

• Upselling & Cross-Selling Focus:
• Identifying new upselling & cross-selling opportunities from existing customers through outbound activities.
• Identify and recommend additional products to maximize revenue from expansion deals.
• Ensure that every expansion quote includes relevant upsell/cross-sell products before sending to the customer.
  
• Sales Process & Coordination:
• Work closely with internal teams to ensure smooth processing of expansion sales.
• Communicate effectively with customers regarding their expansion needs and available solutions.
• Maintain accurate records of expansion requests in the CRM system.

What Are We Looking For

• Experience:
• 3–5 years of experience in sales, account management, or a related field, with at least 2 years of experience leading a team.
• Experience in handling sales requests and generating quotes.
• Experience working with CRM systems to manage and track sales activities.
• Skills:
• Strong sales mindset with a focus on upselling and cross-selling.
• Excellent communication and negotiation skills.
• Detail-oriented with strong organizational abilities.
• Ability to work efficiently under pressure and meet deadlines.
• Experience in SaaS or technology sales is an advantage.
• Knowledge of Foodics products and their value to different business models.

What We Offer You

We believe you will love working at Foodics!

• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.