SALES EXECUTIVE

Napco National


Date: 8 hours ago
City: Mecca
Contract type: Full time
Job Description

  • Job Responsibilities & Tasks (Duties include but are not limited to)
  • S ell the widest range of company’s products for assigned customers based on group channel guidelines.
  • Provide feedback of any competition activity within sales area and submit his suggestion for retaliation if needed.
  • Prepare special order requests (Prices, Designs, approvals, Orders, MOQs) and take concerned approvals both Customer & Company.
  • Prepare SPO in full quantity produced to customer without leaving stocks at warehouse unless approved by Sales Management.
  • Collect the invoices according to company’s aging policy.
  • Prepare all needed documents for the call cycle market visits or business review, before going to the market.
  • Maintain professional Business relation with His/her customers.
  • Revisit Lost customers and check opportunity to regain business if hindering conditions have vanished.
  • Open new accounts on JDE or CRM and adhere all required valid documentation (VAT, CR, National Address, CIS, etc…)
  • Transfer max number of accounts to ECOM online platform, train customers for utilizing Napco platform and monitor performance to avoid losing customer sales volume.
  • Detect and register new potential customers in his area based on CRM.
  • Sell all potential customers with appropriate combination of product lines by closing GAPs.
  • Handle customers complaints and report them to the sales team leader.
  • Prepare QRAs for his customers on JDE or ECOM and discuss them with Team Leader.
  • Enter customer orders into JDE system and ensure no violations whether CDs, CLs, or prices.
  • Submit daily collection for the distributor or accountant.
  • Issue returns for quality issue products or wrong orders and get approval from concerned parties.
  • Report to the team leader any customer problem / objection that occurred, and he could not handle.
  • Review on monthly basis customer collectibles with Team Leader and conduct required SAFs, matchings, or write offs.
  • Conduct Balance confirmations 3 times per year and get customer signature/stamps in addition to working on reconciliation with accounts.
  • Conduct Trials for new developed products at certain customer in his/her area and report factual findings.
  • Comply fully with Napco code of conduct, and company instructions.
  • Job Dynamics & Interfaces
  • Internal :
  • STL, SSTL, Strategic Marketing, CSD, Accounts, Product Management.
  • External:
  • Customers.
  • Required Job Qualifications & Competencies
  • Education & Experience
  • Minimum High School degree.
  • Acceptable English Level.
  • Acceptable Computer Literacy.
  • A minimum of 1 to 2 years’ experience in similar and related field.

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