Sales Engineer
Tuwaiq Casting & Forging Company
Date: 2 weeks ago
City: Dammam
Contract type: Full time
Description
Tuwaiq Casting & Forging is seeking a driven and customer-focused Sales Engineer to join the Commercial Department. This role is responsible for developing customer relationships, generating new business opportunities, and expanding the sales pipeline for cast and forged products. The position focuses on market penetration, lead generation, customer engagement, and opportunity development, driving order intake while ensuring full alignment with internal Commercial Operations and the company's vision and mission.
Key Responsibilities
Customer Engagement & Relationship Management
Education
Tuwaiq Casting & Forging is seeking a driven and customer-focused Sales Engineer to join the Commercial Department. This role is responsible for developing customer relationships, generating new business opportunities, and expanding the sales pipeline for cast and forged products. The position focuses on market penetration, lead generation, customer engagement, and opportunity development, driving order intake while ensuring full alignment with internal Commercial Operations and the company's vision and mission.
Key Responsibilities
Customer Engagement & Relationship Management
- Develop and maintain strong relationships with OEMs, end users, and distributors in the Oil & Gas, Power, Mining, and Industrial sectors
- Act as the primary customer-facing representative for assigned accounts and prospects
- Conduct regular customer visits to understand customer needs, project pipelines, and sourcing strategies
- Promote the company's positioning as a local forging and casting manufacturer and a long-term strategic partner.
- Identify, qualify, and develop new sales leads and business opportunities for forged and cast components
- Actively pursue new customers and projects
- Build and maintain a healthy opportunity pipeline aligned with the company's growth strategy
- Support vendor registration, prequalification, and onboarding processes with customers.
- Collect and report market intelligence including upcoming projects, customer sourcing plans, and competitor activity
- Support the development of account plans and sales strategies for key customers
- Gather customer annual demand forecasts and project outlooks.
- Transfer qualified leads and opportunities to Commercial Operations for further evaluation
- Ensure accurate and timely handover of customer information, scope definition, and commercial context
- Maintain alignment with internal sales systems including Salesforce tools.
Education
- Bachelor's degree in Engineering, Business, or an equivalent field.
- 3–7 years of experience in industrial B2B sales, preferably within forging, casting, heavy manufacturing, or industrial components
- Strong exposure to customer-facing roles in Oil & Gas, Power, or Industrial sectors
- Proven track record in lead generation and opportunity development.
- CRM and Salesforce system proficiency
- Ability to identify customer needs and translate them into qualified opportunities
- Strong follow-up and opportunity tracking discipline.
- Strong relationship-building and networking skills
- Business development mindset with a hunter mentality
- Excellent communication and presentation skills.
- English: Fluent (mandatory)
- Arabic: Preferred.
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