Sales & Application Engineer
SKF Group
Location: Eastern Province, Saudi Arabia
Reporting to: Manager Segments Product Sales and Sales Manager Iraq
- Purpose of the role:
Based on customers’ needs, promote SKF know-how and value proposition in line with strategy. Propose and deliver techno-commercial solutions in cooperation with the sales force to drive sustained, profitable growth in assigned accounts/segments. Manage technical relationships with customers by responding to enquiries, supporting complaint handling, evaluating technical risks, and enabling seamless order conversion. Act as a bridge between customers, sales, and internal engineering/design teams, while contributing to internal and external technical trainings.
- Responsibilities
Account Growth & Key Customer Management
- Build key account/segment strategy (including forecast and plans) aligned to SKF strategy to achieve growth and profitability targets.
- Drive SKF key account management process/tools to achieve annual growth and margin targets.
- Acquire a holistic understanding of customer needs and map customer organization at all levels to derive insights and influence decisions.
- Identify and develop value-based opportunities with customers for win-win outcomes through OEMs and/or distribution networks (as applicable).
- Ensure funnel management for effective opportunity tracking and conversion.
Techno-commercial Solutioning & Value Proposition
- Develop techno-commercial solutions for customer requirements and leads generated, in collaboration with the sales team.
- Work on value proposition and adopt new products/technology to ensure competitiveness.
- Support order conversion by providing timely, accurate and compelling offers and technical documentation.
Stakeholder & Interface Management
- Serve as a bridge between customers, sales and back-end design/engineering teams to ensure clear translation of requirements and feasible solutions.
- Ensure seamless connect between consultants, actual users and original equipment manufacturers where relevant to the solution.
- Participate actively in contract review, design review, risk assessment and complaint (TER) handling.
C. Success Measures / KPIs
- Revenue and margin achievement (annual targets).
- On-time offer submission (response time as per due dates).
- Offer-to-order conversion and hit ratio year-on-year.
- Organic business growth through solution offerings (as applicable).
- Account receivables (as applicable to role scope).
D. Competencies
- Business acumen and financial knowledge.
- Market and customer orientation; stakeholder management and interpersonal effectiveness.
- Domain knowledge (product/segment) and value-based selling orientation.
- Technical problem solving with strong quantitative skills.
- Collaboration across interdisciplinary teams and effective communication.
- Negotiation skills.
- Knowledge of lubrication/hydraulic systems, products and configuration rules; segment/application knowledge.
- Piping (process piping) and ability to interpret manufacturing drawings.
- Tools: AutoCAD, 3D SolidWorks, SAP and C4C.
E. Candidate Profile
- Bachelor’s Degree in Mechanical/Industrial Engineering.
- Registered member in the Saudi Council of Engineers.
- Fresh graduate, up to 3 years of experience in a sales/technical role.
- Bilingual, Arabic and English.
- Good commercial and technical aptitude.
- Excellent interpersonal skills.
- General industry knowledge with strong ability to communicate technical details.
Note: Application is limited to local candidates,
About SKF
SKF has been around for more than a century and today we are one of the world’s largest global suppliers of bearings and supporting solutions for rotating equipment. With more than 40,000 employees in around 130 countries, we are truly global. Our products are found everywhere in society. In fact, wherever there is movement, SKF’s solutions might be at work. This means that we are an important part of the everyday lives of people and companies around the world. See more, at www.skf.com.
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