Repair Operations and Technical Support Manager
Siemens Energy
Date: 3 weeks ago
City: Dammam
Contract type: Full time
A Snapshot of Your Day
As a Repair Operations and Technical Support Manager at Siemens Energy in KSA, you will lead a dynamic team focused on enhancing the performance and reliability of Compression and Steam products. This role targets experienced leaders with a strong engineering background, offering the opportunity to work on impactful projects that drive operational excellence and customer satisfaction. Your work will bridge technical expertise and customer needs, fostering a culture of innovation and collaboration that aligns with Siemens Energy’s mission to deliver cutting-edge energy solutions.
How You’ll Make An Impact
Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
As a Repair Operations and Technical Support Manager at Siemens Energy in KSA, you will lead a dynamic team focused on enhancing the performance and reliability of Compression and Steam products. This role targets experienced leaders with a strong engineering background, offering the opportunity to work on impactful projects that drive operational excellence and customer satisfaction. Your work will bridge technical expertise and customer needs, fostering a culture of innovation and collaboration that aligns with Siemens Energy’s mission to deliver cutting-edge energy solutions.
How You’ll Make An Impact
- Lead the repair operations team in KSA, managing all operational and technical queries for the Compression & Steam Turbine Generator fleet.
- Ensure accountability for KPIs, including operational cost absorption, safety, on-time delivery, and quote response time.
- Represent Compression in client interactions, resolving complex technical queries with advanced critical thinking and problem-solving skills.
- Provide technical support and guidance for TCP/RCE Products, offering training and leadership to Field Service Personnel.
- Oversee technical support during machine shutdowns, utilizing the Remote Diagnostic System for unit availability and first-line response.
- Define service bulletins and recommendations to enhance client performance, coordinating with Product Competence Centers and reviewing site visit reports.
- Bachelor’s degree in engineering or a related field, with proven leadership and management experience.
- Minimum of 8 years in operation and maintenance, field service activities, and engineering related to rotating and compression equipment.
- Expertise in repair technologies, including mechanical repairs, hydraulic systems, vibration analysis, NDT methods, and welding techniques.
- Experience in the Oil & Gas market, familiarity with Siemens Energy’s compression fleet, and collaboration with Product Competence Centers.
- Strong analytical, organizational, and leadership skills, with the ability to train and support Field Service personnel.
- Excellent communication and relationship-building skills, fluency in English, and willingness to travel nationally and internationally.
Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards/Benefits
- Opportunity to work on challenging projects in an exciting environment
- Professional support and strong collaboration with colleagues around the world
- Professional development opportunities within the company
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