Receptionist
Hilton
Date: 4 hours ago
City: Medina
Contract type: Full time
Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Receptionist, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Receptionist, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
- Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
- Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
- Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
- Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Mgr-Food & Beverage II-B
Sheraton Hotels & Resorts,
Medina
4 days ago
Additional InformationJob Number 26076365Job Category Food and Beverage & CulinaryLocation Central Area District, Al-Madinah Al-Munawarah, Saudi Arabia, Saudi Arabia,VIEW ON MAPSchedule Full TimeLocated Remotely? NPosition Type Management職位概述該職位負責所有餐飲運作，包括所有廚房、餐廳、飲料和客房服務運作。監督客人和員工滿意度，維護標準並滿足或超越財務目標。表現出對所有適用餐飲法律法規的瞭解和掌握。制定和實施餐飲業務計劃。求職者個人資料教育和經驗要求 高中文憑或高中同等學歷 (GED)；4 年餐飲、廚房或相關專業領域工作經驗。或者 在經認可的大學取得餐飲服務管理、酒店和餐廳管理、酒店管理、工商管理或相關專業的兩年制學位；2 年餐飲、廚房或相關專業領域工作經驗。核心工作活動制定和維護預算 制定和管理餐飲部門的所有財務、員工敬業度和客人滿意度計劃與行動。 保持廚房和餐廳運作的成本管理正指標。 利用預算來瞭解財務目標。領導餐飲團隊 管理餐飲部門（不包括餐飲銷售）。 監督和管理員工。管理所有日常運營。充分瞭解員工的職位，以便在員工缺勤時履行職責。 利用人際關係和溝通技巧來引導、影響和鼓勵他人；宣導健全的財務/業務決策；表現出誠實/正直；以身作則。 監督所有廚房、餐廳、飲料和客房服務運作。 營造和培養強調激勵、賦權、團隊合作、持續改進和服務熱情的酒店環境。 為所有員工提供卓越的客戶服務。 快速回應並積極應對員工關注的問題。 提供專注於持續改進的學習氛圍。 為團隊成員提供積極的輔導和諮詢。 鼓勵和建立團隊成員之間的相互信任、尊重和合作。 確保並保持員工的工作效率水準。 制定具體的目標和計劃，以便優先考慮、組織和完成工作。 提供領導力、願景和指示，以高效和有效的方式將部門目標集中在一起並優先予以考慮。 為員工和團隊領導者設定明確的期望，並確保在超越預期時提供適當的獎勵。確保卓越的客戶服務 提供卓越的客戶服務。 快速回應並積極應對客人關注的問題。 瞭解品牌的服務文化。 確保所有員工、團隊領導和管理人員瞭解品牌的服務文化。 從內部和外部為所有客人設定服務期望。 為客人的投訴/問題負責，直至其得以解決，或者已由相應的經理或員工解決。 確保所有宴會廳達到標準並超越客人的期望。 提供超越預期的服務，實現客戶滿意並保留客人。 透過溝通和協助個人瞭解客人需求，並在需要時提供指導、回饋和個人輔導，改善服務品質。 樹立榜樣，示範適當的行為。 管理日常運營，確保品質和標準，且每天滿足客戶的期望。管理和開展人力資源活動...
Customer Support (Arabic) | Remote
Recruit Lytics Hires,
Medina
6 days ago
Customer Support Specialist (Arabic) | Remote We are actively seeking a detail-oriented Remote Customer Support (Arabic) Specialist to join our team. In this role, you will be responsible for delivering professional and timely support to Arabic-speaking customers through various communication channels. You will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience at every interaction. Strong communication...
Remote Documentation Specialist
RecruitLytixs Hires,
Medina
1 week ago
Documentation Specialist (Remote). If you thrive on precision and have a strong commitment to accuracy, we are currently seeking a Remote Documentation Specialist to join our team. In this role, you will be responsible for creating, reviewing, and maintaining a wide range of documents to ensure clarity, consistency, and accuracy across all records. Key duties include organizing and updating documentation,...
