Product Owner / Business Analyst

We are seeking a Product Owner / Business Analyst to lead delivery of a digital platform roadmap, working with business and technical teams to improve existing functionality, close gaps identified through assessments and user feedback, and delivering new capabilities in phases.

You will own the product backlog and act as the primary point of contact between business stakeholders and the delivery team. Translating business priorities into clear requirements and following them through development, testing, and release.

· Validate platform gaps with stakeholders, prioritize fixes based on user impact and business value, and track each agreed action through verified closure.

· Establish and maintain an approved requirements baseline, reconciling existing documentation, stakeholder feedback, and approved changes.

· Map user journeys and business workflows.

· Document business rules, write user stories, and define testable acceptance criteria.

· Manage and refine the product backlog, linking requirements, defects, change requests, test results, and releases.

· Coordinate release planning and delivery with engineering and quality assurance teams.

· Monitor progress, dependencies, and risks, and escalate blockers when needed.

· Facilitate requirements workshops, prototype reviews, and release demos.

· Coordinate user acceptance testing, obtain business sign-off, and verify fixes after deployment.

· Use post-release feedback and product metrics to recommend improvements and inform roadmap priorities.

· Bachelor’s degree in Information Systems, Computer Science, Business Administration, Engineering, or a related field.

· At least three years of experience in product ownership and/or business analysis, including hands-on delivery of digital platforms.

· Practical experience with relevant tools, Agile delivery, backlog prioritization, and requirements traceability.

· Demonstrated ability to map workflows, write user stories and acceptance criteria, and coordinate user acceptance testing.

· Strong analytical, documentation, and stakeholder facilitation skills, with professional fluency in Arabic and English.

· Experience enhancing an existing digital platform with multiple user groups is preferred.