People & Culture Generalist

TITLE:

People & Culture Generalist

Position Purpose

At BOUNCE, we’re all about high energy, growth, and delivering a world-class team experience, the P&C Assistant plays a pivotal role in keeping our People & Culture engine running smoothly.

This role exists to ensure precision, speed, and compliance in P&C, supporting the full employee lifecycle, driving accurate payroll inputs, organizing critical P&C processes, and helping the P&C team stay on top of what matters. This is not just an admin job, It’s the heartbeat of operational excellence in the P&C function.

Key Responsibilities & Outputs

Culture, Values and Behaviours  

·       Live and breathe the BOUNCE vision, values and culture, leading by example.

·       Be part of the team who build connectivity and unity within the territory, inspiring the tribe to be the best version of themselves 

·       Build venue‑to‑venue relationships that inspire the Tribe to deliver the BOUNCE Mission.

·       Monitor and reinforce culture through disciplined, timely follow‑up

Legal Compliance & Employment Relations

• Serve as the first point of contact for day-to-day employment law guidance and People & Culture compliance matters.
• Maintain a strong working knowledge of Saudi Labour Law and ensure all employment practices remain compliant.
• Support managers with disciplinary processes including investigations, verbal warnings, written warnings, performance improvement plans and terminations.
• Prepare compliant employment documentation including contracts, amendments, disciplinary letters and termination notices.
• Identify and escalate legal and compliance risks before they become issues.
• Ensure all employee records and employment actions are fully documented and audit-ready.
• Support internal investigations while maintaining confidentiality, fairness and procedural compliance.

People Operations & Employee Lifecycle

·       Maintain accurate employee records across systems

·       Manage recruitment admin, offers, onboarding, probation, renewals, exits and EOSB

·       Prepare employment letters and official documentation within SLAs

·       Handle People & Culture queries with discretion

·       Ensure full compliance with Saudi labor law

Government Relations, Saudization & Compliance

• Manage employee records and transactions across Qiwa, GOSI, Mudad, Muqeem, Absher and MHRSD platforms.
• Monitor Saudization targets and support workforce nationalisation initiatives.
• Coordinate work permits, Iqamas, transfers, profession changes and government registrations.
• Ensure all government deadlines, renewals and submissions are completed accurately and on time.
• Maintain compliance with all regulatory requirements relating to employment and workforce administration.
• Build strong working relationships with government agencies and external PRO partners.
• Proactively identify compliance risks and implement corrective actions.

Payroll & Attendance Support

·       Prepare accurate monthly payroll inputs

·       Manage attendance, leave, overtime and payroll validations

·       Ensure correct GOSI, allowances, deductions and EOSB

·       Maintain audit-ready records

Executive & Admin Support

·       Deliver organised admin support to P&C and leaders (travel, visas, hotels, medical insurance) and coordinate with the PRO Agency to ensure documents validtiy; keep the policy library current and compliant.

·       Track and report P&C metrics; safeguard data, provide ad‑hoc analysis, champion continuous process & system improvements, and role‑model disciplined time management.

·       Maintain the confidentiality of sensitive HR data and contribute to ad-hoc reporting and analysis.

Success Measures (What “Great” Looks Like)

Success Measures

What does great look like in this role?

• 100% accuracy in data entry and payroll inputs.
• Smooth onboarding experience with zero documentation delays.
• Proactive follow-up on visa renewals and compliance requirements.
• Clear and timely communication across the team.
• A well-organized system for employee records and correspondence.
• No missed deadlines for monthly payroll cycles.

·       Always seeks process and system improvements.

·       Always delivers and reinforces the BOUNCE Mission.

Must-Have Skills & Traits:

·       Technology savvy and welcome the use of technologies, systems and processes.

·       Exceptional organisation, discipline and time‑management.

·       Proven experience with P&C systems and payroll coordination.

·       Clear communication and follow‑up abilities.

·       High attention to detail and accuracy.

·       Proactive, can‑do attitude with strong ownership.

·       Knowledge of KSA labour laws.