Parts Advisor
CEER
Date: 2 hours ago
City: Remote
Contract type: Full time
Remote
After Sales
Job Purpose
This role serves as the frontline point of contact for parts retail and service customers purchasing parts and accessories, processing counter and service sales transactions accurately and efficiently, and supporting service center parts fulfilment to ensure a positive customer experience and achievement of retail sales targets.
Job Role
Education: High school/ diploma in a related field.
Experience: 2 Years min. in a relevant field.
Job Purpose
This role serves as the frontline point of contact for parts retail and service customers purchasing parts and accessories, processing counter and service sales transactions accurately and efficiently, and supporting service center parts fulfilment to ensure a positive customer experience and achievement of retail sales targets.
Job Role
- Greet and assist walk-in parts retail customers at the parts counter, identifying the correct parts and accessories based on customer and vehicle requirements.
- Process parts retail and service sales orders accurately in SAP, ensuring correct pricing, discounts, and invoicing in line with CEER commercial policy.
- Promote accessories and value-added parts/service offers to maximize basket size and support achievement of retail sales targets.
- Coordinate with Service Advisors and Technicians to fulfil parts requirements for scheduled and walk-in service jobs.
- Pick, verify, and issue parts against repair orders and work orders in a timely manner to minimize vehicle turnaround time.
- Follow up on back-ordered or unavailable parts and communicate expected availability to service teams and customers.
- Respond to customer inquiries on part availability, pricing, and compatibility
- Handle first-line customer complaints related to parts sales and escalate complex issues to the Parts Operations Asst. Manager.
- Process returns, exchanges, and warranty claims according to established SOPs
- Maintain accurate records of retail and service sales transactions and daily cash/counter stock reconciliation.
- Generate routine daily/weekly sales activity reports for the Parts Operations Asst. Manager.
- Support month-end stock and sales reconciliation activities
- Follow CEER Aftersales SOPs & Policies requirements for all transactions and maintain a clean, organized, and safe parts retail/counter area.
Education: High school/ diploma in a related field.
Experience: 2 Years min. in a relevant field.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Sales Specialist – Automation and OT Cybersecurity - Great Opportunity for Saudi Nationals
Siemens,
Remote
1 hour ago
We empower our people to stay resilient and relevant in a constantly evolving world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you’d make an outstanding addition to our vibrant international...
Senior Ethics Specialist
Islamic Development Bank (IsDB),
Remote
2 hours ago
Title: Senior Ethics SpecialistRequisition ID: 5475OverviewBusiness Unit: President Complex Department: Group Integrity and Ethics Department Country: Saudi Arabia Location: IsDB, HQ Jeddah Job Grade: E3 Contract Type: Fixed Term Closing Date: 6-Dec-2026Job PurposeTo contribute to developing and implementing tools and proactive measures, including campaigns and outreach programs, to train and assist Bank Group staff and other partners of the Bank...
Subcontracts Administrator
KBR, Inc.,
Remote
19 hours ago
Title:Subcontracts AdministratorQualifies suppliers, issues requests for proposals, evaluates proposals, maintains subcontract files in accordance to established procedures. Oversee and manage subcontracts from initiation to completion, ensuring compliance with company policies and legal requirements.Negotiation: Negotiate subcontract terms and conditions, including price, delivery, quality, and performance requirements.Performance Monitoring: Monitor subcontractor performance to ensure adherence to contractual obligations and company standards.Documentation: Maintain accurate...
