Outbound Team Leader

We are looking for a motivated and results-driven Outbound Team Leader to oversee daily outbound warehouse operations and ensure orders are processed, picked, packed, and dispatched accurately and on time.

The role involves supervising the outbound team, monitoring operational performance, ensuring compliance with warehouse procedures, and maintaining productivity and efficiency to meet daily operational targets.

Key Responsibilities

• Supervise and coordinate daily outbound warehouse activities.
• Ensure orders are picked, packed, sorted, and dispatched accurately and on schedule.
• Assign daily tasks and monitor team productivity and performance.
• Ensure outbound operations meet daily targets and operational KPIs.
• Monitor order accuracy and minimize picking and dispatch errors.
• Coordinate with inbound, inventory, and other warehouse teams to ensure smooth operations.
• Identify operational challenges and implement corrective actions.
• Ensure compliance with warehouse safety standards and operational procedures.
• Prepare daily performance reports and highlight operational issues.
• Support team training, development, and continuous improvement.

Requirements

• Diploma or Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum of 2–3 years of experience in warehouse operations, preferably in outbound operations.
• Previous experience in a supervisory or team leadership role.
• Good understanding of picking, packing, sorting, and dispatch processes.
• Strong knowledge of warehouse operations and inventory handling.
• Ability to monitor KPIs and achieve operational targets.
• Strong leadership, communication, and problem-solving skills.
• Ability to work under pressure in a fast-paced environment.
• Good organizational and time management skills.
• Proficiency in Microsoft Office; experience with warehouse management systems (WMS) is an advantage.