O&M & Performance Director

ORH ASSESSMENT is hiring | O&M & Performance Director – Jeddah, Saudi Arabia

We are currently conducting an international search for a senior operational leader to take on a strategic O&M & Performance Director role in Jeddah, within a large-scale water and wastewater services environment.

The successful candidate will be responsible for driving measurable and sustainable operational performance, with a strong focus on:

• Non-Revenue Water reduction

• Network efficiency, pressure management & service continuity

• Drinking water and wastewater quality

• Customer satisfaction and service reliability

• Achievement of operational and contractual KPIs

The challenge

This is a highly operational leadership position, requiring the ability to translate technical expertise into tangible performance improvements.

The role operates within a complex institutional environment involving multiple stakeholders, approval levels and dependencies. The successful candidate will therefore combine operational credibility, resilience, pragmatism and strong stakeholder management skills.

Ideal profile

We are looking for a senior water & wastewater professional with:

• 15+ years of professional experience

• At least 5 years at Director or equivalent leadership level

• Proven responsibility for large-scale water and wastewater operations

• Experience within an international water utility operator, concession, MOM or O&M environment

• A strong track record of delivering operational and contractual KPIs

• Demonstrated expertise in NRW, leakage, metering and pressure management

• Experience improving service continuity, network efficiency and reliability

• Exposure to water/wastewater quality and customer satisfaction management

• Experience leading large, multicultural and technically diverse teams

• Strong stakeholder management capabilities in complex institutional environments

• Fluent English and willingness to relocate to Jeddah, Saudi Arabia

• Arabic is an advantage but not mandatory

The search is international and we are particularly interested in senior professionals with backgrounds in major international water operators, utilities, concessions and O&M organisations.