Office Services Assistant

Our Office Operations team is at the heart of ensuring the smooth and efficient functioning of the Firm’s day-to-day operations. Our team manages the infrastructure, systems and services —both globally and locally—relating to our office workplaces, onsite and remote operational services, security, safety and a range of other areas. We provide PA support and manage document production, translation and travel services. Our team is responsible for our client-facing areas across the Firm, always seeking to ensure that clients and other visitors have an experience that is world-class. We also take the lead in running our day-to-day operations in the most environmentally sustainable way possible.

The Office Services Assistant supports the smooth day-to-day operation of the office by delivering high-quality office services, facilities support, and administrative assistance. The role ensures the office environment is efficient, well-maintained, and compliant with firm standards, while providing responsive support to lawyers, business services teams, and visitors.

This position plays a key role in maintaining professional workplace experience and supporting operational excellence.

The Roles And Responsibilities Of This Job Include

Office Services & Facilities Support

• Support daily office operations, ensuring meeting rooms, common areas, and workspaces are well maintained.
• Monitor office supplies, stationery, pantry items, and consumables; assist with stock control and replenishment.
• Support facilities-related requests, minor issues, and follow-ups with contractors or building management.
• Assist with office moves, seating changes, and internal reconfigurations as required.
• Support the onboarding process of new employees.
  
  

Mail, Deliveries & Logistics

• Coordinate outgoing shipments and courier bookings.
• Assist with day-to-day coordination of vendors (cleaning, maintenance, courier services, etc.).
• Monitor service delivery standards and escalate issues to the Office Operations Manager.
• Support contractor access, landlord maintenance, and supervision as required.
  
  

Health, Safety & Compliance Support

• Support adherence to health and safety procedures and office policies.
• Assist with maintaining records related to facilities, maintenance, and inspections.
• Escalate safety concerns, incidents, or hazards promptly.
  
  

Administrative & Operational Support

• Support office events, internal meetings, and firm initiatives.
• Provide ad-hoc support to other business services teams when required.
  
  

Vendor & Contractor Support

• Assist with day-to-day coordination of vendors (cleaning, maintenance, courier services, etc.).
• Monitor service delivery standards and escalate issues to the Office Operations Manager.
• Support contractor access, landlord maintenance, and supervision as required.
  
  

Qualifications And Skills

• Experience in an Office Services Assistant role or equivalent is desirable.
• Strong organizational and time-management skills.
• High attention to detail and accuracy.
• Professional, service-oriented approach.
• Ability to prioritize tasks in a fast-paced environment.
• Good communication and interpersonal skills.
• Ability to follow procedures and escalate issues appropriately.
• Reliable, proactive, and team-oriented mindset.
  
  

Location and Reporting

• This role is based in the Riyadh office.
• This is a full time, in-office role – Sunday-Thursday, with standard working hours of 9am - 6pm.
  
  

This role reports to

Office Operations Manager-Riyadh

The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.