Key Account Sales Specialist

About the Role: supports the execution of Barns’ retail sales strategy by maintaining in-store excellence, tracking product performance, handling retailer coordination, and ensuring the smooth rollout of commercial agreements and activations.

Responsibilities:

• Support the implementation of commercial agreements (including BDAs) with retail partners by ensuring deliverables are executed in-store and online.
• Conduct regular store and account visits to monitor product visibility, stock levels, pricing accuracy, and promotion execution.
• Monitor On-Shelf Availability (OSA) and address stock or replenishment issues by coordinating with supply chain and sales teams.
• Handle day-to-day coordination with retailers and e-commerce platforms to support listings, offers, content accuracy, and visibility.
• Work across modern trade, general trade, and e-commerce channels to ensure consistent execution of brand initiatives.
• Liaise with merchandising teams to maintain planogram compliance and optimize shelf presence.
• Track retail performance metrics, competitor activities, and in-store insights to support business decisions.
• Support new product launches by preparing stores, ensuring staff awareness, and confirming listing execution.
• Follow up on delivery schedules and retail feedback to ensure customer satisfaction.
• Submit daily and weekly reports including store performance, field issues, and retail updates.

Qualifications:

• Bachelor’s degree in business administration, Marketing, or a related field.
• 2–3 years in retail field sales, preferably in FMCG or food & beverage sectors.
• Fluent in Arabic and English.

Required Skills:

• Strong communication and interpersonal skills.
• Ability to analyze retail performance metrics.
• Proficiency in coordinating with multiple stakeholders.