Key Account Manager

• Achieve the sales target set by management.
• Promote company products and solutions to current customers and attract new clients.
• Maintain full knowledge of all products and services and clearly explain them to customers.
• Study customer needs and requirements and present suitable solutions and proposals.
• Implement the sales policy and comply with performance indicators (KPI) and job tasks for weekly, monthly, and annual evaluation.
• Follow up with different departments to ensure order processing and delivery to customers.
• Deliver strong presentations that clearly demonstrate the value of products and services to clients.
• Manage customer accounts and provide necessary support to maintain customer satisfaction.
• Maintain continuous communication with customers through regular visits and professional engagement.
• Follow up and ensure timely collection of invoices and receivables from customers.
• Register all sales opportunities and potential customers in the CRM system and keep them updated.
• Prepare reports related to visits, communications, and sales activities.
• Provide reports about market competition, prices, and offers.
• Prepare sales plans and identify potential opportunities.
• Perform any other tasks assigned by the direct manager within the scope of the department.

• Excellent persuasion, negotiation, and customer relationship skills.
• Strong problem-solving abilities and the capability to mobilize efforts toward solutions.
• Good listening skills and flexibility.
• Strong sales skills with the ability to achieve sales targets.
• Ability to work under pressure.
• Preferably strong technical background with good understanding of IT, telecommunications, computer systems, and smart solutions.
• Ability to build strong and long-term relationships with executives and decision makers.
• Strong organizational and time management skills.
• Analytical skills and ability to provide appropriate solutions to problems.
• Good computer skills.

• (Preferred) Diploma or Bachelor’s degree preferred in: Telecommunications Engineering - Information Technology - Business Administration

• 1-2 years of experience in sales.
• Good English language skills.

Highly Preferred Skills & Experience in the field of GPS tracking or telematics, or fleet management systems (FMS) or IoT or hardware like trackers, fuel sensors, dashcams, or MDVRs, etc.