Jeweler

Richemont


Date: 6 hours ago
City: Riyadh
Contract type: Full time
Your Mission

Manage a Team of technician / jeweler (one or several Brands) in the daily operations providing support to the team members as well as being an active technician / jeweler.

HOW WILL YOU MAKE AN IMPACT?

  • Lead a team of technicians and jewelers, ensuring daily operations run smoothly and providing support to team members while actively participating in technical tasks.
  • Operate and fine-tune complex machinery and systems to enhance quality and productivity, and develop innovative solutions to address inefficiencies.
  • Oversee day-to-day operations within a store department, acting as a work leader and occasionally as a first-line supervisor for transactional operations.
  • Diagnose and troubleshoot equipment issues for emergency repairs and perform routine preventive maintenance.
  • Deliver exceptional customer service, identifying opportunities for new business and customer retention, handling complex queries, and resolving customer problems.
  • Manage inventory control activities following established procedures to ensure accuracy and efficiency.
  • Adhere to the organization's health, safety, and environmental policies, procedures, and mandatory instructions to mitigate risks and protect the environment and the well-being of all employees.
  • Develop a thorough understanding of the organization's policies, procedures, regulatory codes, and codes of conduct, ensuring compliance and high standards in all work activities.
  • Continuously enhance technical and process skills through participation in assessments, development planning, formal training, and coaching.
  • Possess post-secondary non-tertiary education and demonstrate the ability to work independently as an experienced practitioner.
  • Exhibit limited managerial experience, focusing on technical expertise and team support.

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