IT Project Manager (SW Quality)

Project Manager | Software Quality Management

Position Objective

Plan, manage and deliver multiple software quality management projects on time, within budget and to agreed quality standards, through clear scope definition, effective resource coordination and proactive risk management, in line with the company’s strategic objectives.

Key Responsibilities

• Define project scope, objectives and deliverables for software quality, testing and QA initiatives based on business and technical requirements.
• Build and maintain detailed project plans, schedules, milestones and resource allocation across QA and testing workstreams.
• Identify key stakeholders and set up communication plans to keep them aligned across the project lifecycle.
• Lead cross-functional teams (QA, testing, development and business), assign ownership and hold team members accountable for deliverables.
• Plan and coordinate quality activities across the SDLC, including test cycles, UAT, release readiness and quality sign-off.
• Identify and assess project and quality risks, maintain the risk register and drive mitigation actions.
• Track progress, resolve issues and take corrective action to protect delivery and quality commitments.
• Manage budgets, monitor spend and control scope changes to prevent cost and schedule overruns.
• Coordinate with internal departments and external partners to secure and optimise QA resources, tools and environments.
• Serve as the main point of contact between business stakeholders, technical teams, clients and vendors.
• Manage testing and QA vendors, and monitor their performance against contracts and SLAs.
• Ensure delivery complies with applicable regulations, quality standards (e.g., ISO 9001, CMMI) and Tahakom’s internal policies.
• Review deliverables and coordinate quality audits to confirm they meet agreed requirements and acceptance criteria.
• Run regular status meetings and communicate progress, quality metrics, risks and decisions to stakeholders.
• Prepare periodic senior management reports on project performance, quality KPIs, budget status and recommended actions.
• Use project management and test management tools (e.g., Jira, Azure DevOps, MS Project) to track milestones, dependencies and KPIs.
• Conduct post-project reviews, capture lessons learned and recommend improvements to delivery and quality processes.
• For the Senior Program Manager role: also oversee cross-project dependencies, program governance and executive reporting.

Qualifications & Experience

• Bachelor’s degree in Computer Science or Information Technology (mandatory).
• A degree from a Saudi university is an advantage.
• Minimum 5 years of IT project management experience, with a focus on software quality, testing or QA projects, preferably in AI or advanced technology.
• At least 1 year of managing multiple projects simultaneously (mandatory).
• PMP, PMI-ACP or equivalent project management certification; ISTQB or another quality certification is an advantage.
• Proven skills in project planning, scheduling, budgeting, resource allocation and risk management.
• Good understanding of QA processes, testing lifecycles, quality metrics and release management.
• Experience coordinating cross-functional teams, business stakeholders and external vendors.
• Strong communication, stakeholder management, analytical and problem-solving skills.
• Must be based in Saudi Arabia and able to join within 30 days.