IT Engineer

Who We Are

TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com.

Responsibilities

• Manage Microsoft Active Directory and Group Policies
• Configure/setup, maintain and troubleshoot servers and services - automation of redundant processes.
• Participate in infrastructure and capacity planning.
• Participate in the planning, designing and testing of disaster recovery procedures.
• Application and operating system tuning, troubleshooting, and maintenance.
• Implement and deploy infrastructure to support a global environment.
• Implement and maintain security solutions, including data safeguards, anti-virus, and remedy processes.
• Recommend and implement modifications to the server environment, including troubleshooting and replacement of faulty system hardware.
• Perform routine server updates/patching and software deployments.
• Conduct ongoing monitoring and maintenance to ensure stability and optimal performance on all server environments
• Address operational systems issues including file and share permissions, user accounts and installing applications.
• Provide solutions and work closely with helpdesk support staff to support day to day activities.
• Provide application level support for all e-Discovery applications (Relativity, Cloudnine Law)

Qualifications

• Strong Oral and Written communication skills.
• Strong problem-solving skills and experience troubleshooting hardware and software issues.
• 5+ years systems administration experience in multi-platform environments (Windows/Linux).
• Concrete understanding of Windows operating concepts (files, file systems, active directory, replication, processes, service and log management, users, Terminal services, permissions, I/O, devices, etc.).
• Solid hands on knowledge of Windows Server 2016/2019/2022.
• Thorough knowledge of SNMP, DNS, DHCP, SSL certificate and HTTP protocol.
• Remote Desktop Connection (client and Terminal Server environment).
• Experience with direct/network attached storage devices (Dell PowerVault).
• Working knowledge of storage protocols including iSCSI, Fiber Channel, CIFS, SMB and NFS
• Experience configuring and supporting DAS, NAS and SAN infrastructures in a corporate environment
• Experience with designing, implementing and supporting Snapshot and replication technologies for disaster recovery.
• Experience with designing, implementing and supporting Microsoft Clustering.
• Experience with virtualization technology such as VMware and Hyper-V running in a production environment.
• Experience implementing highly available solutions
• Experience with supporting and maintaining Microsoft SQL server 2017, 2019and 2022.
• Highly motivated and competent with decision-making ability to work without close supervision.
• Knowledge of network architectures, protocols and security fundamentals.
• Experience with deployment of physical servers, storage devices and network devices.
• BA/BS in computer science or equivalent education desired but will consider hands on/real world experience.
• Relativity knowledge a plus
• Must be fluent in the English language.