Housekeeping Manager

Key Responsibilities:

* Oversee the daily operations of the Housekeeping Department and ensure efficient workflow.

* Ensure all guest rooms, corridors, and public areas meet the hotel’s cleanliness and quality standards.

* Prepare staff schedules, assign daily tasks, and supervise the housekeeping team.

* Train, coach, and evaluate housekeeping staff to maintain high performance.

* Conduct regular inspections to ensure compliance with cleanliness, quality, and brand standards.

* Coordinate closely with the Front Office, Maintenance, and other operational departments to ensure timely room readiness.

* Monitor housekeeping inventory and ensure the availability of cleaning supplies and equipment.

* Ensure compliance with health, safety, and sanitation policies and procedures.

* Respond promptly and professionally to guest requests and housekeeping-related concerns.

* Prepare departmental reports, monitor performance indicators, and implement continuous improvements to enhance service quality and operational efficiency.

Job Requirements:

* Minimum 2 years of experience as a Housekeeping Manager or in a similar supervisory role within the hotel industry.

* Proven experience in managing hotel housekeeping operations.

* Strong leadership and team management skills.

* Excellent knowledge of housekeeping standards, cleaning procedures, and health & safety regulations.

* Strong organizational, planning, and time management skills.

* Excellent communication, problem-solving, and decision-making abilities.

* Proficiency in Microsoft Office and hotel management systems.

* Full-time availability.

* English proficiency is preferred.