Hostess

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Hostess, you’re not just welcoming guests and managing reservations – you’re spreading the light and warmth of hospitality by creating exceptional first impressions and delivering memorable dining experiences that make every guest feel valued and appreciated.

Responsibilities

Here's what you'll do during a typical day:

Welcome and engage guests: Greet guests warmly upon arrival, manage reservations and seating arrangements, and create a positive first impression of the restaurant

Coordinate guest flow: Efficiently manage table allocations, waiting lists, and guest requests to ensure smooth restaurant operations

Deliver exceptional guest service: Assist guests with inquiries, accommodate special requests whenever possible, and ensure a memorable dining experience

Support restaurant operations: Work closely with the service and kitchen teams to maintain seamless communication and an excellent guest experience

Ensure cleanliness and presentation: Maintain a clean, organized, and welcoming reception and waiting area, ensuring menus and host stand materials are always presentable

Comply with regulatory standards: Follow all health, safety, and sanitation procedures while maintaining the highest standards of guest and team member well-being.

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.