Guest Experience Expert
Sheraton Hotels & Resorts
Date: 2 weeks ago
City: Riyadh
Contract type: Full time
Additional Information
Job Number 26089271
Job Category Rooms & Guest Services Operations
Location Junction of King Fahad and King Abdullah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11623VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Каждый новый член семьи Sheraton становится участником ее всемирного сообщества. Мы служим местом встреч и общения с 1937 года. Сотрудники Sheraton создают атмосферу сопричастности более чем в 400 сообществах по всему миру. Мы гарантируем гостям незабываемые впечатления и внимательное обслуживание. Если вы – командный игрок, который готов обеспечивать гостям заботливое отношение, предлагаем вам узнать о карьерных возможностях в Sheraton. Помогите нам претворить в жизнь нашу стратегическую цель и стать «Всемирным местом для встреч». Выбрав работу в Sheraton Hotels & Resorts, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.
Job Number 26089271
Job Category Rooms & Guest Services Operations
Location Junction of King Fahad and King Abdullah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11623VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Каждый новый член семьи Sheraton становится участником ее всемирного сообщества. Мы служим местом встреч и общения с 1937 года. Сотрудники Sheraton создают атмосферу сопричастности более чем в 400 сообществах по всему миру. Мы гарантируем гостям незабываемые впечатления и внимательное обслуживание. Если вы – командный игрок, который готов обеспечивать гостям заботливое отношение, предлагаем вам узнать о карьерных возможностях в Sheraton. Помогите нам претворить в жизнь нашу стратегическую цель и стать «Всемирным местом для встреч». Выбрав работу в Sheraton Hotels & Resorts, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.
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