Dynatrace Consultant

Dynatrace Consultant - Monitoring & Observability

Job Description: Dynatrace Consultant - Digital Banking

Location: Riyadh, KSA

Are you a hands-on Dynatrace expert with strong experience in monitoring, observability, and digital platforms?

Join our team and play a key role in enhancing the performance and reliability of mobile and digital banking services by delivering real-time visibility, proactive alerting, and deep technical insights across production environments.

• 5+ years of hands-on experience with Dynatrace in enterprise environments
• Proven experience building production-grade dashboards and monitoring solutions in Dynatrace
• Strong proficiency in Dynatrace Query Language (DQL) and metric expression creation
• Hands-on experience with funnel creation, user journey mapping, and business event tracking
• Experience with Dynatrace Session Replay configuration and analysis
• Solid understanding of APM concepts: distributed tracing, log management, RUM, synthetic and infrastructure monitoring
• Experience monitoring mobile applications (iOS & Android) within Dynatrace
• Strong experience configuring alerting, anomaly detection, and integrating with ITSM tools (ServiceNow, PagerDuty, etc.)
• Experience in banking, fintech, or regulated environments preferred

Key Competencies:

• Strong analytical mindset with the ability to derive insights from logs, metrics, and traces
• Deep understanding of observability frameworks and monitoring strategies
• Ability to translate technical insights into business-relevant KPIs
• Excellent communication and stakeholder engagement skills
• High attention to detail with strong documentation and reporting capabilities
• Ability to work in fast-paced, high-availability, and regulated environments

Responsibilities:

• Design and implement end-to-end Dynatrace dashboards covering front-end, APIs, and infrastructure
• Build and maintain dashboards aligned with business KPIs (transaction success, response time, error rates, user activity)
• Develop and optimize DQL queries to extract insights from observability data
• Create and manage user journey funnels to track customer interactions and identify drop-off points
• Configure and manage Session Replay to analyze real user behavior and troubleshoot issues
• Implement anomaly detection, smart alerting, and threshold-based monitoring strategies
• Configure alert routing and notification workflows for support and engineering teams
• Enable Digital Support teams with monitoring dashboards and training for first-level troubleshooting
• Collaborate with DevOps, QA, and engineering teams to integrate Dynatrace into CI/CD pipelines
• Perform ongoing monitoring optimization and observability maturity improvements
• Ensure compliance with data privacy and regulatory requirements in monitoring practices

If interested, please revert with your updated CV in Word format to y[dot]elmkadem[at]huxley[dot]com and I will get back to you.

Any recommendations would be more than welcome.

Kind regards,

Youness

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