Director of Rooms

Department: Rooms Division, Front Office & Guest Services

Location: Saudi Arabia - Al Khobar

• Participate in development and preparation of hotel’s strategic plan.
  

• Preparation of budget and monitoring of revenues.
  
  

• Profit and loss responsibility.
  
  

• Coordinate with Revenue Management and Sales to maximize room occupancy, rates and profits.
  
  

• Optimize revenue by sales-promoting activities and collaborating with Revenue Management in order to achieve the best possible Revenue Penetration Market Share in the market.
  
  

• Control the duty roster for sub-departments guaranteeing quality as well as highest personnel cost efficiency.
  

• Oversee all labour cost controls within budget limits and occupancy variances to maximize productivity.
  
  

• Conduct interviews with potential candidates.
  
  

• Manage all operational tasks including their delegation and follow-up.
  
  

• Re-evaluate work flows to improve and optimize organisation.
  
  

• Implement and evaluate procedures and policies.
  
  

• Ensure clear communications with all other department heads.
  
  

• Create career development plans for all employees who are either part of the Talent Pool or High Potentials.
  
  

• Regularly organize departmental meetings.
  
  

• Communicate management strategy and targets to department heads and line staff and ensure implementation.
  
  

• Ensure and communicate up-to-date procedures for all safety relevant measures with the Fire & Safety team.
  
  

• Conduct daily walk throughs to ensure quality standards and cleanliness in front and back of the house areas.
  
  

• Check the technical situation of the departments in Rooms Divisions.
  
  

• Maintain a high visibility with guests and employees.
  
  

• Responsible for maintaining 85% score during LQA inspections.
  
  

• Pre-opening tasks and responsibilities where applicable.
  
  

• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.