Director of People & Culture

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Al Faisaliah Riyadh– Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental’s signature service to ensure a truly unforgettable Arabian experience.

About The Job

Based at the Mandarin Oriental Al Faisaliah Riyadh within the P&C Department in Riyadh, the Director of People & Culture is responsible for managing the People & Culture function for the property. The Director of People & Culture functions as an effective business partner and consultant to management and colleagues and owns specific local/ regional projects to optimize the efficiency of the division. The DOPC provides each department with people, guidance and support necessary to achieve their guest service and business objectives. Overall responsibility for People & Culture function in the hotel includes planning, directing, and implementing policies and activities in talent acquisition, compensation & benefits, learning & development, colleagues’ relations, safety & health, management organisation and practices.

As Director of People & Culture, you will be responsible for the following duties:

• Develop and drive the property’s People strategy in line with the Mandarin Oriental Hotel Group.
• Responsible to set up and oversee all People & Culture practices, processes and systems.
• Provide guidance to Division and Department Heads in all matters pertaining to the employment function and procedures.
• Ensure the colleagues’ career path and development needs are being prioritised and documented in accordance with the MO systems.
• Oversees all People & Culture practices, processes and systems, ensuring successful operation. Ensure that the Hotel’s total compensation and benefits package is competitive within the marketplace.
• Current compensation and benefits surveys are available
• Ensure that all jobs are regularly reviewed to provide internal and external equity in terms of compensation.
  
  

As Director of People & Culture, we expect from you:

• Payroll system is in place and salaries are paid on time
• To keep abreast of the various developments and interpret implications of legislations which may affect the Hotel.
• Spearhead and implement measures and policies that will ensure positive colleague climate, high morale and effective communication.
• Promote good colleague relations through various programs and maintain a proper procedure for counselling and handling grievances.
• Support and organize social and sports activities for colleagues.
• Every colleague has a valid employment contract, working permits and visa (where required).
• Complies with Saudi Labour laws.
• Overall responsible for implementing FLHSS, OHS and sustainability policies and procedures within the department.
• Providing visible leadership and commitment to FLHSS, OHS, and Sustainability.
• It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
• Ensure effective emergency procedures are in place and practiced regularly.
• Ensure the contractors and colleagues meet the safety rules of MORYD.
• Ensure the colleagues’ career path and development needs are being prioritised and documented in accordance with the MO Profile online system.
• Hold monthly meetings with all colleagues to assure they have a forum to voice any concerns or challenges and share departmental and hotel information.
• Acts as a hotel ambassador at all times.
• To carry out any additional duties requested by management, related to hotel operational activities.
  
  

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  
  

Benefits

• A competitive salary.
• A competitive incentive.
• VIP Health insurance.
  
  

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