Consultant ENT (Otolaryngology)

Job Description

The Consultant in ENT (Otolaryngology) is responsible for providing high-quality, specialized ear, nose, and throat care within both physical clinic and digital care settings. The role focuses on the comprehensive assessment, accurate diagnosis, treatment planning, and follow-up management of acute and chronic ENT conditions through evidence-based clinical practice. The Consultant ENT ensures patient-centred care, clinical excellence, and patient safety while contributing to quality improvement and the strategic development of ENT services across virtual and in-person care delivery at Bupa CareConnect.

Specialized Assessment and Diagnosis

• Conduct comprehensive ENT assessments through in-person and virtual consultation settings

• Diagnose acute and chronic ENT conditions using evidence-based clinical approaches and investigations

• Interpret imaging, laboratory results, and audiological or vestibular test findings

• Recommend and coordinate appropriate referrals and advanced investigations when required

• Maintain accurate and timely clinical documentation in the EMR system

Management and Treatment Planning

• Develop individualized, evidence-based treatment and follow-up plans for ENT patients

• Provide medical and procedural management for a wide range of ENT conditions

• Monitor patient progress and adjust treatment plans as clinical needs evolve

• Educate patients regarding their conditions, preventive care, and treatment adherence expectations

• Coordinate continuity of care across physical and digital care settings

Clinical Quality and Safe Practice

• Ensure compliance with clinical governance requirements, telemedicine regulations, and patient safety standards

• Adhere to institutional protocols and international ENT clinical guidelines

• Participate in quality improvement initiatives, clinical audits, and peer review processes

• Report, analyze, and manage clinical incidents and adverse events appropriately

• Support compliance with CBAHI, JCI, SCFHS, and applicable accreditation standards

Multidisciplinary Collaboration

• Collaborate with multidisciplinary healthcare teams including internal medicine, radiology, and allied health

• Coordinate referrals and continuity of patient care with internal and external specialists

• Participate in MDT case discussions and clinical meetings

• Provide specialist support, second opinions, and clinical guidance to other healthcare providers

Patient Experience and Satisfaction

• Deliver compassionate, patient-centered ENT care with clarity and empathy

• Address patient concerns promptly and ensure clear communication about diagnoses and management options

• Promote patient education and engagement in their own care and preventive health

• Support organizational initiatives aimed at improving patient experience and Net Promoter Scores (NPS)

Professional Development and Leadership

• Maintain active SCFHS licensure and comply with all CME requirements

• Stay updated with advancements in ENT clinical practice, surgical techniques, and healthcare technologies

• Mentor junior physicians and support the professional development of the medical team

• Contribute to organizational strategic and operational goals of the ENT service

Skills

• Comprehensive ENT diagnostic skills including endoscopy, audiometry, vestibular testing, and imaging interpretation

• Medical and procedural management of acute and chronic ear, nose, and throat conditions

• Proficiency in both outpatient clinic and telemedicine ENT practice

• Proficiency in EMR systems and digital healthcare platforms

• Evidence-based clinical decision-making and adherence to international ENT guidelines

• Strong clinical leadership and mentoring capabilities for junior medical staff

• Excellent communication and interpersonal skills for multidisciplinary collaboration

• Commitment to quality improvement, patient safety, and patient-centered care

• Ability to work effectively in fast-paced, multidisciplinary healthcare environments

• Arabic and English language proficiency

Education

Medicine and Surgery