Commercial Head - CEP

Job description:

Purpose of the Job

Responsible for leading the commercial strategy and business growth, ensuring revenue optimization, market expansion, and strategic partnerships. This role focuses on driving commercial initiatives, enhancing customer relationships, and developing competitive strategies to strengthen the company’s market position.

Job Description

• Develop long-term and short-term commercial strategies to achieve business objectives.
• Align commercial strategies with overall business goals and market opportunities.
• Conduct comprehensive market research to understand industry trends, customer needs and competitive landscape.
• Utilize tools like SWOT analysis to evaluate market conditions.
• Conduct in-depth market analysis to identify trends, opportunities, and competitive threats.
• Monitor competitor activities and market positioning and identify competitive advantages and areas for improvement.
• Drive innovation in Aramex’s products to meet evolving customers’ demands.
• Ensure high standards of quality and reliability in all products and services.
• Adopt agile methodologies to enhance the product development process.
• Ensure profitability and financial health of the commercial division.
• Manage budgets, forecasts, and financial planning.
• Utilize data analytics to adjust pricing based on market demand and competition.
• Foster strong relationships with key stakeholders, including clients, suppliers, and regulatory bodies.
• Engage in regular communication and collaboration to build trust and loyalty
• Implement lean management principles and continuous improvement practices.
• Establish key performance indicators (KPIs) to monitor and evaluate operational performance.

Job Requirements - Experience and Education

• Bachelor's degree in Business Administration, Marketing, or a related field
• 10+ years of experience in commercial leadership and strategy, with at least 5 years extensive experience in commercial roles within the courier industry, preferably experience in KSA market
• Strong expertise in sales, market expansion, and revenue optimization
• Proven track record in managing commercial operations

Leadership Behaviors Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus Skills Commercial Acumen Communication Skills Cross-Functional Collaboration Customer Centric Interpersonal Skills Leadership Skills Relationship Building Market Analysis Problem Solving And Critical Thinking Strong Negotiation And Influencing Skills