Collections Specialist

Awtad, a leading real estate company, is seeking a diligent and customer-focused Collections Specialist to join our finance team. The Collections Specialist will be responsible for managing outstanding payments, maintaining accurate financial records, and ensuring timely collection of receivables. This role is vital in supporting the company’s cash flow and financial stability while maintaining positive relationships with clients.

The successful candidate will coordinate with clients to resolve payment issues and work closely with internal departments to streamline collections processes. If you have excellent communication skills, attention to detail, and a strong understanding of accounting principles, you are encouraged to apply and contribute to Awtad’s mission of excellence.

Responsibilities

• Monitor accounts receivable and follow up on overdue payments promptly and professionally.
• Communicate with customers regarding invoices, payment terms, and outstanding balances.
• Negotiate payment plans and settlements when necessary.
• Maintain accurate documentation of collection activities and client communications.
• Collaborate with the finance and legal teams to address disputed payments and escalate issues when needed.
• Prepare reports on collection status, aging analysis, and discrepancies for management review.
• Ensure compliance with company policies and relevant regulations in the collections process.
• Work to improve collection procedures and reduce overdue accounts.

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• Previous experience in collections, accounts receivable, or credit control preferred.
• Strong knowledge of collection procedures and accounting principles.
• Excellent communication and negotiation skills.
• Ability to handle challenging situations professionally and tactfully.
• Proficiency in Microsoft Office, particularly Excel.
• Detail-oriented with strong organizational and record-keeping abilities.
• Ability to work independently and as part of a team.
• Fluency in Arabic and English is preferred.