Collections Officer
NAYLA نايلة
Date: 2 weeks ago
City: Riyadh
Contract type: Full time
Job Description
We are seeking a proactive Collection Officer to manage overdue accounts, recover outstanding payments, and negotiate repayment arrangements. The ideal candidate will possess strong communication and negotiation skills, ensuring effective debt recovery while maintaining positive customer relationships and adhering to company policies.
Responsibilities :
We are seeking a proactive Collection Officer to manage overdue accounts, recover outstanding payments, and negotiate repayment arrangements. The ideal candidate will possess strong communication and negotiation skills, ensuring effective debt recovery while maintaining positive customer relationships and adhering to company policies.
Responsibilities :
- Contact customers via phone calls, emails, and in-person meetings to recover overdue payments.
- Negotiate payment plans and repayment schedules with delinquent customers.
- Maintain accurate records of all communication and payment agreements.
- Monitor accounts to identify outstanding debts or payment delays.
- Ensure timely follow-up on overdue accounts to minimize risk of bad debts.
- Adhere to company policies and legal regulations related to debt recovery.
- Handle customer information with confidentiality and professionalism.
- Prepare detailed reports on collection activities, including recovered amounts, outstanding debts, and customer feedback.
- Maintain a professional and empathetic approach when dealing with customers.
- Resolve disputes and address customer inquiries regarding their accounts.
- Work closely with the Accounts Receivable, Sales, and Legal teams to resolve complex cases.
- Bachelor’s degree in finance, Accounting, Business Administration, or a related field (preferred).
- Ability to handle difficult conversations with professionalism and empathy.
- Minimum of 1 years of experience in Collection.
- Strong understanding of regulatory requirements and compliance standards relevant to the financial services sector, including knowledge of Saudi Arabian regulatory environment (e.g., Saudi Central Bank regulations).
- Familiarity with compliance frameworks, methodologies, and best practices, with experience in implementing and maintaining compliance programs and controls.
- Excellent analytical, problem-solving, and decision-making skills, with the ability to assess complex regulatory issues and recommend practical solutions.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders at all levels.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Medical Representative - Riyadh
Hikma Pharmaceuticals,
Riyadh
19 hours ago
Job description:Job DescriptionThe jobs in this level are the link between the company and healthcare professionals. Aim is it to increase the awareness and use of Hikma’s pharmaceutical and medical products through the sales and marketing activities and services including field activities. Job holders promote a defined set of products to customers and/or key accounts, in accordance with given guidelines,...
CKSA - Sales Account Manager (Government Account) - Riyadh
Canon EMEA,
Riyadh
1 day ago
Job DescriptionAs a Sales Account Manager, you play a vital part in Canon´s innovative business sales team & you will be responsible for bringing in new Business to Business (B2B) clients & renewing, upselling & cross selling to existing clients in the Government sector hence creating revenue growth by g rowing sales of Canon core products & exploit Office Imaging...
Pre-Sales Engineer
Mindware,
Riyadh
1 day ago
Job TitlePre-Sales EngineerJob ScopeThe Pre-Sales Engineer is accountable for advising and coordinating with the Sales team on all technical issues related but not limited to account penetration strategies, pre-sales implementations, solution design and training. S/He is a technical expert building strong relationships with partners and customers and driving the business through multiple technical initiatives.Main Duties And ResponsibilitiesAct as a subject...
