Client Relations Specialist

Description

About Alvarez & Marsal 

Alvarez & Marsal (A&M) is a global consulting firm with entrepreneurial, action and results-oriented professionals. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M. 

The Team 

A&M is rapidly growing in the Middle East and seeking to hire a Client Relations Specialist to be based in Riyadh.

You will join the Client Relations team in the Middle East – a recently restructured and refocused function driving a more proactive, data-led approach to market engagement across the region. The team plays a central role in supporting client registration, RFP management, and pipeline visibility for regional leadership across the region.

As Client Relations Specialist, you will be the operational engine of the Client Relations function – managing the day-to-day execution of client registration and RFP activities, leading and coordinating Client Relations Coordinators and Assistant. You will play a key role in translating BD strategy into reliable, well-orchestrated execution and ensuring operational excellence across the region

How you will contribute 

• Manage and delegate client registration and RFP management requests and tasks across all six current legal entities operating in the region
• Lead the weekly BD team huddle to align priorities, pipeline updates, and coverage needs
• Translate BD strategy into actionable workflows and operational plans, supporting the Client Relations Manager in execution and team coordination
• Process client registration requests, refreshes, and renewals across all relevant client portals
• Serve as the point of contact between clients and internal teams for meeting requests, clarification questions, and status updates
• Ensure continuous and accurate documenting, tracking and reporting by team members and team reps of client registrations and RFP submissions
• Oversee the management of bid and performance bond expiry timelines, coordinating extensions and renewals as required in collaboration with Treasury
• Provide on-the-ground operational support, including the collection and facilitation of signed contracts and the collection and delivery of bid bonds
• Provide backup coverage for Client Relations Coordinators and Assistants during peak workloads, leave, or absences
• Support additional Client Relations and Business Development initiatives and undertake other ad hoc responsibilities as required.
  
  

Qualifications 

• Bachelor’s degree in business administration, Finance, Economics, or a related discipline
• 3–5 years of experience in business development, bid/proposal management, sales operations, within professional services, consulting, or advisory firms
• Professional proficiency in English and Arabic (written and verbal)
• Proven experience overseeing operational delivery and coordinating across multiple workstreams and stakeholders.
• Hands-on experience with Salesforce or comparable CRM platforms, including pipeline reporting and data hygiene.
• Experience working with client procurement and vendor portals such as Oracle, SAP Ariba, and similar enterprise platforms for supplier registration, bid management, and client engagement.
• Proficiency in Microsoft Excel and PowerPoint, with the ability to produce clear operational reports and updates
• Excellent attention to detail and commitment to data accuracy across multiple trackers and client portal.
  
  

Your journey at A&M 

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.  

We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.