Business Operations Specialist | alfanar Electric

This role focuses on managing termination and resignation processes, conducting exit interviews, and providing consultancy to support employee relations and performance management. It aims to resolve grievances, facilitate re-hiring and promotions, and develop training initiatives, all while ensuring compliance with HR policies and contributing to a positive work environment.

Termination and Resignation Processes

• Initiate and manage the termination/resignation processes, including creating the required documentation.
• Conduct exit interviews and follow up with managers to finalize processes efficiently and on time.

HR Consultancy and Policy Implementation

• Work closely with departments in a consultancy role to assist line and senior managers in understanding and implementing ER/HR policies and procedures.
• Support in areas such as termination/resignation, restructuring plans, performance management, employee allowances, and HR best practices.

Re-Hiring and Problem Resolution

• Achieve re-hiring processes by identifying problems and communicating with relevant parties.
• Handle grievances, bullying, harassment, and advise management on implementing disciplinary procedures and actions.

Employee Relations and Advisory

• Build strong relationships with employees to understand their needs, address complaints, and report critical issues to management.
• Serve as the point of contact for HR-related matters for both managers and employees.

Performance Management and Evaluation

• Ensure timely evaluation of new hires and provide fair assessments and adequate feedback.
• Administer annual performance management, including awareness sessions, calibration sessions, and deadline follow-ups.

Reporting and Documentation

• Design, prepare, and develop turnover reports covering issues such as hiring, leaving, transferring, and re-hiring.
• Update ER forms, including exit interviews, complaints, and termination/resignation documentation.

Promotions and Internal Hiring

• Advise on employee promotions from C3 grade and below.
• Handle all internal hiring-related issues.

Employee Relations (ER) Activities

• Undertake ER investigations and advise on disciplinary actions.
• Manage all activities and projects related to ER.
• Gather training needs from employees and collaborate with the HRBP Manager to create training plans.

HR Proficiency:

• Ability to obtain updated soft and technical skills related to the job.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving:

• Solve any related problems arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance:

• Comply to related policy and procedures and work instructions.

Health, Safety and Environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions.

The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals.

alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar.

For more information about alfanar, please visit alfanar.com