Assistant IT Manager

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As Assistant IT Manager , and services across multiple sites – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• An Assistant IT Manager will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.
  

  
  
  What will I be doing?
  
  
  

  As an Assistant IT Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Manager will perform the following tasks to the highest standards:

  • Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages

  • Supervise the IT Department on a daily basis

  • Maintain excellent product knowledge and apply it to deliver full system benefits

  • Understand, fully, the legal requirements on IT governance and security

  • Handle, efficiently and completely, IT issues that arise

  • Identify current and future system needs and provide solutions for the identified needs

  • Build strong internal working relationships with all hotel Departments
    

• Qualifications - External

  What are we looking for?
  
  
  

  Assistant IT Manager serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Suadi Nationality

  • Experience above 2 years

  • Previous IT management experience, preferably in the hotel, leisure, and/or service sector

  • Experience of all Microsoft systems

  • Experience of hotel applications, such as Fidelio and Micros, preferred

  • Excellent organizational and interpersonal skills

  • Current technical skills and knowledge of technology

  • General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology

  • Ability to plan ahead and develop contingency plans, where necessary

  It is advantageous in this position if you demonstrate the following capabilities and advantages:

  • Ability to work in a team

  • Excellent attention to detail

  • Positive Attitude

  • IT proficient

  • Willingness to develop team members and self
    

  
  
  What will it be like to work for Hilton?
  
  
  

  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.