Administrative Entry-Level Professional - Operations & Office Support (Remote)

About PULSE (MENA)

PULSE (MENA) is a forward-thinking organization committed to delivering operational excellence and supporting business growth across the Middle East and North Africa. We foster a collaborative, inclusive, and technology-driven work environment where talented professionals can build meaningful careers while contributing to impactful projects. As a remote-first organization, we value accountability, innovation, teamwork, and continuous learning.

Position Overview

PULSE (MENA) is seeking a motivated and detail-oriented Administrative Entry-Level Professional to join our Operations & Office Support team. This role is ideal for recent graduates or early-career professionals looking to gain practical experience in business operations, administrative coordination, and remote office management.

The successful candidate will provide essential administrative support that ensures the smooth day-to-day functioning of internal operations. You will collaborate with multiple departments, assist with documentation, coordinate schedules, maintain digital records, and contribute to process improvements while working in a fully remote environment.

This position offers an excellent opportunity to develop professional skills, gain exposure to business operations, and grow within a dynamic organization.

Key Responsibilities

Administrative Support

• Provide day-to-day administrative assistance to operations and management teams.
• Prepare, edit, format, and organize business documents, reports, presentations, and correspondence.
• Maintain organized digital filing systems and ensure documentation remains accurate and up to date.
• Assist with data entry, document verification, and record maintenance.
• Manage confidential information with professionalism and discretion.
  
  

Operations Coordination

• Support daily operational activities across departments.
• Monitor operational workflows and assist in tracking task completion.
• Coordinate internal meetings and prepare agendas, meeting notes, and follow-up action items.
• Help maintain operational calendars and scheduling.
• Assist in organizing virtual meetings, workshops, and internal events.
  
  

Office Support

• Serve as a point of contact for internal administrative requests.
• Coordinate communication between departments to ensure timely information sharing.
• Assist with onboarding documentation for new employees.
• Support procurement and administrative processes when required.
• Help maintain internal databases and operational systems.
  
  

Data Management

• Enter, update, and verify information in company databases.
• Generate basic reports and summaries using spreadsheets and reporting tools.
• Monitor data accuracy and identify inconsistencies.
• Support document control procedures and version management.
  
  

Process Improvement

• Recommend improvements to administrative workflows.
• Assist in developing standard operating procedures (SOPs).
• Identify opportunities to improve efficiency through automation and digital tools.
• Support special operational projects assigned by management.
  
  

Qualifications

Required

• Bachelor's degree or diploma in Business Administration, Management, Office Administration, Operations Management, or a related field.
• Recent graduate or up to two years of relevant administrative or office support experience.
• Excellent written and verbal communication skills in English.
• Strong organizational and time-management abilities.
• High level of attention to detail and accuracy.
• Ability to work independently in a remote environment.
• Professional attitude with a strong customer-service mindset.
• Strong problem-solving and critical-thinking skills.
• Ability to prioritize multiple tasks and meet deadlines.
  
  

Technical Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Familiarity with Google Workspace (Docs, Sheets, Drive, Meet).
• Comfortable using virtual collaboration platforms such as Microsoft Teams, Zoom, Slack, or similar tools.
• Basic knowledge of spreadsheets and data management.
• Ability to learn new software and business systems quickly.
  
  

Preferred Qualifications

• Internship or volunteer experience in administration, operations, customer service, or office support.
• Experience using project management tools such as Trello, Asana, ClickUp, or Monday.com.
• Familiarity with document management systems and cloud-based collaboration platforms.
• Knowledge of administrative best practices in a remote work environment.
• Arabic language proficiency is an advantage.
  
  

Core Competencies

• Organization and planning
• Communication skills
• Time management
• Adaptability
• Team collaboration
• Professional integrity
• Initiative and accountability
• Analytical thinking
• Attention to detail
• Confidentiality
  
  

What You'll Gain

• Comprehensive onboarding and training.
• Mentorship from experienced operations professionals.
• Exposure to cross-functional business operations.
• Opportunities to participate in process improvement initiatives.
• Professional development and career growth opportunities.
• Flexible remote working environment.
• Collaborative and supportive team culture.
• Access to modern digital collaboration tools.
  
  

Working Conditions

• Fully remote position within the MENA region.
• Standard business working hours with occasional flexibility based on operational needs.
• Reliable internet connection and a suitable remote workspace are required.
• Regular virtual meetings and team collaboration.
  
  

Performance Expectations

Success In This Role Will Be Measured By

• Accuracy and quality of administrative work.
• Timely completion of assigned tasks.
• Effective communication and collaboration.
• Ability to maintain organized documentation.
• Reliability and accountability in a remote work setting.
• Contribution to operational efficiency and continuous improvement.
  
  

Equal Opportunity Employer

PULSE (MENA) is committed to creating an inclusive workplace where diversity is valued and respected. We welcome qualified applicants from all backgrounds and make employment decisions based on qualifications, merit, business needs, and organizational values. We are dedicated to providing equal employment opportunities throughout the recruitment and employment lifecycle.