Account Manager
Omq Event Management
Date: 2 weeks ago
City: Riyadh
Contract type: Full time
Account Manager
At OMQ, the Account Manager plays a pivotal role in managing the company's relationship with its clients and ensuring events are delivered in line with their expectations and OMQ's identity. This role acts as the key link between the client and internal teams (Operations, Design, Procurement) to ensure the delivery of well-integrated, high-quality projects. The Account Manager contributes to strengthening client satisfaction and building long-term relationships that support the company's growth and commercial objectives.
Duties & Responsibilities
Manage a portfolio of client accounts and follow up on their needs from project kickoff through final delivery.
Act as the primary point of contact between the client and internal teams to ensure events are executed accurately and professionally.
Prepare and present commercial proposals and offers aligned with the client's needs and budget.
Monitor project timelines and ensure adherence to agreed deadlines.
Coordinate with the Business Development team to identify new opportunities with existing clients (upselling/cross-selling).
Manage account budgets and track costs against returns.
Resolve any issues or challenges that arise during event execution, in coordination with the relevant teams.
Prepare periodic reports on account performance and client satisfaction levels.
Build long-term relationships with clients to ensure continued collaboration with OMQ
Follow up on the client experience after event completion and gather feedback.
Contribute to developing customer service strategies that enhance OMQ's reputation in the market.
Coordinate with the Marketing team to ensure consistency of messaging and offers presented to clients.
Qualifications & Requirements
Bachelor's degree in Business Administration, Marketing, or a related field.
5 to 7 years of experience in account management, preferably within the events or services sector.
Strong negotiation and client relationship management skills.
Ability to manage multiple projects/accounts simultaneously under time pressure.
Good understanding of budget management and calculating ROI for projects.
Excellent communication and presentation skills.
At OMQ, the Account Manager plays a pivotal role in managing the company's relationship with its clients and ensuring events are delivered in line with their expectations and OMQ's identity. This role acts as the key link between the client and internal teams (Operations, Design, Procurement) to ensure the delivery of well-integrated, high-quality projects. The Account Manager contributes to strengthening client satisfaction and building long-term relationships that support the company's growth and commercial objectives.
Duties & Responsibilities
Manage a portfolio of client accounts and follow up on their needs from project kickoff through final delivery.
Act as the primary point of contact between the client and internal teams to ensure events are executed accurately and professionally.
Prepare and present commercial proposals and offers aligned with the client's needs and budget.
Monitor project timelines and ensure adherence to agreed deadlines.
Coordinate with the Business Development team to identify new opportunities with existing clients (upselling/cross-selling).
Manage account budgets and track costs against returns.
Resolve any issues or challenges that arise during event execution, in coordination with the relevant teams.
Prepare periodic reports on account performance and client satisfaction levels.
Build long-term relationships with clients to ensure continued collaboration with OMQ
Follow up on the client experience after event completion and gather feedback.
Contribute to developing customer service strategies that enhance OMQ's reputation in the market.
Coordinate with the Marketing team to ensure consistency of messaging and offers presented to clients.
Qualifications & Requirements
Bachelor's degree in Business Administration, Marketing, or a related field.
5 to 7 years of experience in account management, preferably within the events or services sector.
Strong negotiation and client relationship management skills.
Ability to manage multiple projects/accounts simultaneously under time pressure.
Good understanding of budget management and calculating ROI for projects.
Excellent communication and presentation skills.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Spare Parts Coordinator-Riyadh (Saudi National Only)
Liebherr Group,
Riyadh
3 days ago
The Spare Parts Coordinator (SPC) is the primary point of contact between customers, internal stakeholders, and Liebherr factories for spare parts identification, order processing, and fulfillment. The role ensures accurate parts selection through OEM catalogues and systems, timely processing in the ERP system, and end-to-end order monitoring—from inquiry to delivery. The SPC also supports warehouse receiving and dispatch activities, maintains...
Software Implementation Lead (Mining Technology)
IntelliSense.io,
Riyadh
4 days ago
Are you ready to scale AI solutions for the Global Mining Industry?We are looking for a Software Implementation Lead to join our Mining Technology Operations team. This isn't just about managing spreadsheets or internal migrations; it’s about leading customer-facing deployments of advanced AI-based software at scale across some of the most complex industrial environments on the planet. As we expand...
Transfer Pricing Supervisor
Zakat, Tax and Customs Authority,
Riyadh
4 days ago
Purpose of JobJobholders at this level are experienced professionals capable of supervising work with general direction. They are primarily concerned with overseeing day-to-day activities, supporting the development of solutions to operational challenges, and addressing issues escalated from team members.They undertake moderately complex operational activities including supporting transfer pricing related matters and global practices, reviewing financial and contractual arrangements, providing inputs...
