UI Administrative Support - Idaho Falls - job 854427


Date: 06/11/2021

City: Idaho Falls, Idaho

Employment type: Full-time

This role provides administrative support to our Unemployment Insurance Claims Department. It is an entry-level position that trains the candidate in identifying the different forms and documents received from clients and state agencies.

About us, but we'll be brief

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we've been named in the 100 "World's Most Innovative Companies" by Forbes Magazine.

Emptech is the unemployment claims division of Experian and prides itself on providing exceptional support to our clients in unemployment claims processing. We ensure that our clients' claims are responded to accurately, timely, and succinctly. We pride ourselves on being proactive, responsive, and timely.

What you'll be doing

The primary function is to process unemployment insurance documents, ensuring exceptional service and response to states on behalf of our clients. To be successful in this role you will be able to:

  • Provide general administrative and clerical support

  • Verify the accuracy of data

  • Organize and manage high volumes of data and state documents

  • Work autonomously to ensure documents are uploaded timely and accurately

  • Provide excellent customer service to our clients and state agencies

What your background looks like

  • Associate's Degree or Bachelor's Degree preferred

  • At least 2 years of previous data entry or office administrative experience

  • Must be able to type 40 WPM

  • Familiarity with MS Office applications (i.e. Word, Excel, PowerPoint)


  • Three weeks of vacation to start, five sick days and two volunteer days (plus eleven paid holidays)

  • Competitive pay and comprehensive benefits package

  • Flexible work schedule and relaxed dress code

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

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