Training Coordinator - Temporary - Towson - job 746254

Baltimore County, MD

Date: 05/04/2021

City: Towson, Maryland

Salary: $25 per hour

Employment type: Part-time

A temporary vacancy exists in the Training Division, Office of Human Resources.

This position will be 34 hours per week, Monday through Friday.

Examples of Duties

General Job Overview

Under the supervision of the Chief of Training and Development, performs comprehensive administrative duties, assists with content development, conducts entry-level computer courses, and coordinates the efforts for the Workday project, a major initiative within the County.

Examples of Essential Duties

  • Provides administrative support remotely or in the office.

  • Provides assistance with the development of the training content and presentations for the Workday project.

  • Develops, proofreads, edits, and reviews a variety of documents, diagrams, spreadsheets, and presentations.

  • Determines appropriate grammar, punctuation, and spelling, and prepares documents for electronic or printed distribution or email.

  • Maintains a variety of detailed office databases and spreadsheets. Accesses databases to establish, retrieve, review, update, track, and revise training records. Performs queries and compiles personnel, training, and statistical reports.

  • Maintains training calendars, schedules Webex remote class appointments with students and instructors.

  • Operates office machinery, such as personal computers and laptops, photocopiers, fax machines, calculators, telephones, scanners, and printers.

  • Maps training plans and schedules for the Workday project; Assist with the planning, design, implementation, and distribution of training manuals, quick reference cards (QRC), presentations, learning aids, student manuals and facilitator guides.

  • Maintains updated curriculum database and accurate training records.

  • Facilitates virtual training classes to assist getting students into Webex with video, chat and audio, perform attendance roll call, explain the Webex tools, and provide technical assistance if needed.

  • Produces quality course material, including PowerPoint slides, Quick Reference Cards, Job Aids, diagrams, interactive exercises, and assessments.

  • Works with subject matter experts on other teams to produce scripts, content, examples, scenarios, and timelines.

  • Supports the development of training platforms to ensure presentation and tracking of training material in a user-friendly format.

  • Provides ongoing mentorship and on-the-job training. Provide one-to-one training when requested. Provide helpdesk support with “how to” questions.

  • Monitors successful completion and comprehension of training material and provide feedback to Management and/or Team Leads.

  • Contributes to development and timely submission of progress reports. Attends meetings as needed to update on training progress and outcomes.

  • Supports development of communications materials and support information sharing across teams, departments, and Agencies.

  • Markets available training to employees and provide necessary information about the sessions.

Examples of Other Duties

Performs other related duties as required.


Required Qualifications

Possession of a high school diploma or an appropriate equivalent

at least five year's computer experience and 3+ years of experience in Education, Instructional Design, Adult Learning or Communication or related field.

Additional education may be substituted on a year-for-year basis for the required experience.

Knowledge, Skills, and Abilities

Knowledge of modern office practices and procedures, including e-filing systems and digital file management; Knowledge of spelling, grammar, and arithmetic; Knowledge of County and departmental rules, regulations, policies, and procedures.

Knowledge of administrative support functions, performed either virtually or in the office.

Ability to use automated office systems and database management and spreadsheet software packages. Ability to extract and summarize information and to prepare correspondence and reports.

Ability to communicate effectively; Ability to perform basic mathematical computations.

Ability to set up and maintain paper and electronic filing systems; Ability to interpret, explain, and follow County and departmental rules and regulations.

Ability to establish and maintain effective working relationships; Ability to coordinate, assign, and review the work of others;

Must be a creative, dynamic thinker with strong writing and editing skills, and an aptitude for visual communication.

Must be detail oriented and able to handle multiple tasks at once in a fast-paced environment.

Skill in operation of personal computers and laptops with Windows 10, Office 365, Office 2016 (Word, Excel, PowerPoint, Outlook, and Access), Webex Meeting, Jabber, Adobe Reader. Knowledge of Access, Visio, Project, OneNote and SharePoint a plus.

Proof of Licenses, Certifications and Education

Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency

Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (

Mail or deliver documents to:

ATTN: Computer Instructor

Office of Human Resources

Baltimore County Government

308 Allegheny Ave.

Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

Conditions of Employment

Employment Background Investigation

Applicants selected will have an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.

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