Showroom Greeter - Nahant - job 957471

YALE APPLIANCE INC

Date: 07/22/2021

City: Nahant, Massachusetts

Employment type: Part-time

Job description


Yale Appliance & Lighting is a leading retailer in Massachusetts and has been named one of the best places to work by the Boston Business Journal and the Boston Globe, as well as being named Best of Boston over 13 times. We are currently seeking a part-time professional and polished Retail Showroom Greeter.


The Retail Showroom Greeter will be reporting to our Dorchester location and is responsible for ensuring all customers have a timely and professional welcome into the showroom and acts as an advocate for the customer.


Schedule:


Monday 9:30a-6p and Sunday 10:30a-4p


Responsibilities and Duties


  • Greet customers as they enter the showroom

  • Provide a prompt response to all customer inquiries.

  • Assist all associates in providing customers with an “EXCELLENT” sales experience

  • Assure all customers are logged after they are introduced to a Sales Associate

  • Ensure that customers are directed to the proper associate for assistance

  • Extend the highest level of courtesy and friendliness to every customer

  • Inspect the showroom and waiting areas frequently to ensure cleanliness

  • Provide relief for receptionist and customer service persons during lunch, breaks and absences to include processing cash and credit sales and answering phones

  • Assist with promotional work as needed


Qualifications and Skills


  • Experience providing excellent customer service preferably face to face

  • Strong communication and interpersonal skills both verbal and written

  • Strong organizational and follow-up skills

  • Ability to work independently and within a team

  • Proven organizational, negotiation, and analytical problem-solving skills.

  • MUST have pleasant demeanor, excellent customer service skills and professional image

  • Professional appearance a MUST


Physical Requirements & Working Conditions:


  • Office environment

  • Periods of computer usage and data entry

  • Prolonged periods of sitting




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