Service Foreman - Little Rock - job 853726

MHC Kenworth

Date: 06/11/2021

City: Little Rock, Arkansas

Employment type: Full-time

Job Description


Murphy-Hoffman Company (MHC) is North America's largest Kenworth truck dealership and leasing group. As MHC Truck Leasing continues to grow, we have an opening for a Foreman. The role of the Foreman is to exercise direct supervision of hourly shop personnel. To assist when necessary in diagnosis of mechanical difficulties, recommending needed repairs, greeting customers, writing repair orders and estimating the costs of repairs within set guidelines.



  • Supervises service and maintenance technicians. Schedules and assigns work as required.

  • Checks and reviews work in process and follow-up for completion as scheduled.

  • Inspects and, if necessary, road tests vehicles upon completion of work.

  • Administers warranty, keeping the Service & Maintenance Managers advised of all warranty in process. Assures that all necessary information pertaining to warranty and policy claims are obtained and recorded on the repair order, and that all warranty parts are properly tagged and placed in the warranty room.

  • Performs productive work as required.

  • Informs Service Manager of all customer complaints so they may be handled before the vehicle leaves the shop.

  • Assists in maintaining a clean shop area and making sure that special tools and shop equipment are in proper operating condition.

  • Keeps the Office Coordinator informed on shop bills which run over customer credit limits or will require his approval.

  • Pre-plans parts requirements.


Qualifications



  • Supervises service and maintenance technicians. Schedules and assigns work as required.

  • Checks and reviews work in process and follow-up for completion as scheduled.

  • Inspects and, if necessary, road tests vehicles upon completion of work.

  • Administers warranty, keeping the Service & Maintenance Managers advised of all warranty in process. Assures that all necessary information pertaining to warranty and policy claims are obtained and recorded on the repair order, and that all warranty parts are properly tagged and placed in the warranty room.

  • Performs productive work as required.

  • Informs Service Manager of all customer complaints so they may be handled before the vehicle leaves the shop.

  • Assists in maintaining a clean shop area and making sure that special tools and shop equipment are in proper operating condition.

  • Keeps the Office Coordinator informed on shop bills which run over customer credit limits or will require his approval.

  • Pre-plans parts requirements.





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