Senior Product Designer, Marketplace Impact - Brooklyn - job 636443


Date: 02/23/2021

City: Brooklyn, New York

Employment type: Full-time

Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.

Job Description

What’s the role?

We know how important it is for people to make a difference with their purchases, from choosing sustainable or organic materials to buying from local or minority-owned shops. The Marketplace Impact team is focused on making it easier to shop your values on Etsy, and we’re excited to find new ways to help our buyers feel engaged with Etsy as a community of people making a lasting impact on the world.

As Senior Product Designer, you’ll be joining a newly-formed team that is operating quickly, balancing discovery and delivery to define our most important problems, build out new solutions, and iterate from our findings. You will be responsible for defining and designing innovative experiences to improve the buyer experience on Etsy, collaborating with cross-functional product partners in engineering, research, analytics, marketing and product management. We’re looking for you to bring a proven set of processes for solving different types of problems and to know when to apply the right tool for the job. 

What’s product design like at Etsy?

Product designers at Etsy work in a squad alongside a product manager, 3-5 engineers, a researcher and a data analyst. Together they drive their own part of the Etsy customer experience by delivering solutions to challenging problems and getting feedback directly from customers. 

Day to day, it looks like: 

  • Discovering insights, opportunities, and requirements

  • Testing prototypes and hypotheses with users to collect feedback

  • Launching experiments and evaluating how they perform and next steps  to iterate

  • Presenting your work to peers and leadership, async and in-person

  • Taking part in weekly design critiques, workshops, all hands and squad meetings

  • Thinking and writing about your process and documenting your decisions to help the rest of the design team learn from your work

For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.


Senior level at Etsy means:

  • You can run independently or give direction to designers within your team 

  • You can lead workshops and effectively align the group around a vision and approach

  • You have a track record of designing complex flows and customer journeys

  • You can think and design at a system level, not just interface elements or pages

  • You’ll regularly make use of your soft skills: listening, negotiating, decision-making

  • You’ll spend time providing mentorship to other designers

  • You’ll play a key part in hiring, onboarding, and improving our team’s culture and engagement

Qualities we value in designers:

  • Effectively articulates ideas and design solutions

  • Expresses feedback with kindness and candor

  • Thrives under ambiguity and has a healthy curiosity

  • Translates quantitative & qualitative insights into design decisions

  • Contributes to our culture of motivation, optimism, quality, and integrity

Please note: If you are expressing interest by applying to one Product Designer role, your application will automatically be considered for all open positions at that level. Please do not apply to roles at the same level. We have you covered!

Additional Information

What's Next

If you're interested in joining the team at Etsy, please send a cover letter and resume telling us why you'd be right for the position. As you’ve hopefully seen already, Etsy is a place that values individuality and variety. We don’t want you to be like everyone else — we want you to be like you! So write to us and tell us what you’re all about.

Also point us to any online presence you may have (weblog, Twitter, Facebook, rap sheet), and if you write, draw, practice a craft, or contribute to something you’re proud of, that means a lot to us too. We would love to hear about it.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.

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