Senior Engineering Manager - Reliability & Compliance - Towson - job 635478

Stanley Black & Decker, Inc.

Date: 02/22/2021

City: Towson, Maryland

Employment type: Full-time

Job Description

Senior Engineering Manager- Compliance & Reliability, Towson, MD

Come Build The World With Us

This is the career you've been waiting for your whole life. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black & Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Who You Are

You're a curious problem solver who has the ability to bring big ideas to life. You're creative and scrappy but can navigate a large organization with ease. You're agile and adaptable but work with precision to ensure we deliver top-notch customer experiences, always. You also have:

  • Reliability – Work closely with marketing to understand user behaviors & develop product requirements.  Use this insight, along with risk management techniques like FMEA, to identify potential failure modes, safety risks & user frustrations.  Develop & enforce test plans to address these risks and ensure failures are closed.  Utilize test resources in B+D facilities, suppliers & 3rd party test houses; along with field/user testing where appropriate.

  • Product Safety – Take the lead on ensuring that the team follows strict discipline regarding product safety.  Engage with partners in the Safety Assurance team at early stages of product development to conduct safety reviews & close any concerns that are raised.

  • Compliance – Ensure B+D products meet all applicable, global regulatory standards.  Coordinate with the Power Tools team & regional compliance teams on legacy categories.  Take the lead on expansion categories, researching regulations that the team may be unfamiliar with, and ensuring compliance.

  • Quality Response – Respond effectively to both warranty & E-comm "star ratings."  Help build a culture that is not satisfied with anything less than 5 Stars.  Use data mining to gather feedback on our products, but also for getting insights from competitors & incumbents in the marketplace that can inform our product development teams.  Work closely with the plant & design teams to close any issues, and with customer service to products returned & ensure satisfied customers.

  • DTV/Complexity Management/Tariff Mitigation/Footprint – Work with Ops teams to ensure product integrity is maintained through any changes to mature products.  There is a potential that this role could expand to driving margin enhancement projects.

What You'll Do

As a Senior Engineering Manager – Compliance & Reliability, you'll be part of our Global Tools and Storage (GTS) team located in Towson. Ensure B+D products meet uncompromising standards of safety, quality, performance & compliance.  Help the team deliver "5-Star" user experiences and lead the response if we fall short of those expectations.

Benefits & Perks

You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, 401k, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What You'll Also Get

  • Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

  • Learning & Development: Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

  • Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.

  • Purpose-Driven Company: You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

Stanley Black & Decker is one of the world's largest, fastest growing and most dynamic companies. SBD, a Fortune 200 company is a world-leading provider of tools and storage, commercial electronic security and engineered fastening systems, with unique growth platforms and a track record of sustained profitable growth.


All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.

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