Scheduler - Neurology Practice - Newark - job 854325

Christiana Care Health System

Date: 06/11/2021

City: Newark, Delaware

Employment type: Full-time

Job Details


Are you passionate about serving our patients with Love and Excellence? If so, consider applying to Scheduler role with our Neurology Practice.


The Scheduler answer high volume phone calls, properly log in/out of phone system utilizing the not ready codes. Triage urgent calls to Nurses; messaging non-urgent calls. Schedule patient appointments and testing with providers as well as the various specialized clinics allotting the correct amount of time specific to appointment type and provider. Accurately complete registration process to include patient demographic and insurance allocation.


Utilize Revenue Cycle, Soarian, Powerchart, and Radnet to complete scheduled appointments. Monitor messages via EMR pool, Patient Portal, Outlook, and fax machine. Document in EMR all requests for appointments and send appropriate emails for add-on appointments.


Benefits of working at ChristianaCare



  • Work in a role that directly impacts the lives of our patients, staff & community!

  • Generous PTO, Competitive Pay & Robust Benefits Package.

  • 403B company match and Tuition Reimbursement

  • 12 weeks Paid Parental Leave


Work Hours: Mon – Fri (8am-5:30pm)


Education and Experience Required



  • High School Diploma

  • Call Center Customer Service Experience preferred


Please Note: If you meet the minimum requirement for this role, then you will receive a HireVue Interview link as the 1st Step in the Interview. Be sure to complete the Video Interview within 3 days of receiving it to be consider for next round of Interviews.


Post End Date


Jun 30, 2021


EEO Posting Statement


Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.





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