Revenue Technician - Wheat Ridge - job 853774

City of Wheat Ridge

Date: 06/11/2021

City: Wheat Ridge, Colorado

Salary: $41,475 - 49,770 per year

Employment type: Full-time

Description
Provide a variety of functions related to tax revenue collection, record keeping, limited basic general ledger accounting and the coordination of business license applications.

Essential Duties and Responsibilities
ESSENTIAL DUTIES: The following duties are illustrative only and are not intended to be all inclusive:

Reviews for completeness and coordinates the processing of sales and use tax and other business taxes, coordinates license issuance and sets up business tax accounts upon approval by required City departments. Processes sales and use, lodging and admissions tax returns by reviewing for completeness and entering or uploading into the American Data Group Sales Tax System (“ADG STS”) with attention to detail. Prepares electronic funds imports of electronic filings. Enters assessments, abatements, adjustments, corrections and related notes in the ADG STS. Initiates and prepares documents related to actions as appropriate in following due process for the collection of delinquent City tax accounts through the issue of letters, desk citations and summonses, including electronic filing of liens when approved by the Finance Manager. Assists in audit flagging by notifying the Finance Manager of inconsistencies and problem accounts.

Provides excellent customer service to taxpayers and the general public with basic City tax compliance advice, inquiries and complaints; notes taxpayer accounts regarding communications on existing or potential account issues.

Interprets applicable codes and ordinances, determines violations and noncompliance, recommends effective corrective measures, and participates in collecting delinquent accounts. Recommends changes to operating systems to ensure future compliance.

Maintains account master files in ADG STS for updates of information and closures and notes accounts accordingly. Advises businesses of possible need for new licensing or additional review by City departments for indicated changes in business activity and forwards update information to required City departments as appropriate for action. Maintains City records of tax filings and business activity according to the City’s adopted Colorado Records Retention Policy.

Educates taxpayers concerning sales and use tax, audit and collection procedures, and tax return preparation. Conducts taxpayer assistance seminars and education efforts as needed.

Maintains tax receivables within ADG STS immediately upon tax reporting cycle completion. Receives all taxpayer-generated refund requests and refers them to the Finance Manager for validation. Processes refunds upon approval of the Finance Manager by requesting disbursements and performing appropriate account maintenance. Receives tax and licensing remittances related to receivables or settlements.

Communicates information pertaining to business activity to appropriate departments involved in resolving licensing matters such as the Police Department and Community Development Department

Performs varied office work related to the administration of tax and licensing laws and ordinances, license businesses per the City Code requirements, assists in reviewing and proposing changes to the tax code, and maintains working knowledge of tax revenue trends, issues and processes.

ADDITIONAL DUTIES:
Provides assistance or support to other divisions in the Administrative Services Department or any other City department as assigned by the Finance Manager. Assists relevant customers at public counter.

Perform related work as required and assigned.

SUPERVISION RECEIVED:
Works independently but is under the direct supervision of the Finance Manager.

SUPERVISION EXERCISED:
None.

INDEPENDENCE OF ACTION:
This position operates in accordance with standard practice and methods requiring initiative to complete recurring assignments independently and judgment to determine which of many methods are applicable in any given situation. Finished work is reviewed for accuracy, quality and completeness. Unfamiliar situations are referred to the supervisor.

Minimum Training and Experience Required to Perform Essential Job Functions
QUALIFICATIONS:
Knowledge – Considerable knowledge of computers and current office practices and procedures including Microsoft Office applications; considerable knowledge of vocabulary, grammar, punctuation, and spelling; working knowledge of simple accounting, bookkeeping principles/techniques and research practices, evidence of municipal tax revenue processing or collecting

Skills - Requires customer interaction, 10-key and alpha data entry skills; basic math, computer skills relating to use of Microsoft Office applications, attention to detail, filing, written and verbal communication skills sufficient to adequately relay accurate information to the public.

Abilities – Maintain confidentiality of sensitive information; professionalism in response to all customers; maintain neutrality as to the varied nature of businesses that may interact with the Tax Section; read, understand, and apply ordinances, regulations and instructions on a non-interpretive level, adaptability to frequent interruptions, equipment failures, unusual demands, changing processes and procedures and or changing priorities; work within deadlines; ability to focus attention on multi-step, routine and or repetitive tasks; ability to work as a critical member of a team; detail-oriented but able to think outside of the box to proactively resolve issues; ability to interact positively with diverse customers including employees; practical problem solving; creativity; initiative; self-motivation. Maintain a variety of financial records and files; read, understand, and apply technical manuals, complex analytical methods, and research reports.

EVIDENCE OF QUALIFICATIONS:
Training – High School diploma or equivalent, supplemented by additional courses in basic accounting or bookkeeping. Some college preferred.

Experience – Two (2) years increasingly responsible bookkeeping, finance, or accounting staff support experience that demonstrates applicable organizational, office and computer skills; experience in municipal taxation is desired;
or
Any equivalent combination of training and experience that provides evidence that the applicant possesses the required knowledge, skills and abilities.

Supplemental Information

Expectations
All team members are expected to adhere to the organizational values of ACTION and are responsible for contributing to the achievements of the organization and department. Team members are expected to continue to grow professionally and to apply their learning to their job setting.
An Equal Opportunity Employer
It is the policy of the City of Wheat Ridge not to discriminate on the basis of race, color, religion, creed, gender, age, national origin or disability, unless related to a bona fide occupational qualification. The City of Wheat Ridge will consider reasonable accommodations for employment to qualified applicants UPON REQUEST to the Human Resources Office.

Job Type: Full-time

Pay: $41,475.00 - $49,770.00 per year





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