Registration Rep - Delaware Water Gap - job 746483

Lehigh Valley Health Network

Date: 05/04/2021

City: Delaware Water Gap, Pennsylvania

Employment type: Full-time

Job Summary:

Coordinates all aspects of patient registration, insurance verification, and scheduling for patients. Conducts patient interviews by phone and in-person for the purpose of establishing an account, gathering demographic, insurance, and clinical information to ensure appropriate patient scheduling and optimal financial clearance. Collects out of pocket fees and completes accurate registration.

Education - Required:

  • High School Diploma/GED

Experience - Required:

  • 1 year Customer service. or

  • 1 year Healthcare environment such as a hospital and/or physician office.

Experience - Preferred:

  • 2 years registration/insurance verification in a health care setting

Knowledge, Skills, and Abilities - Required:

  • Computer and typing proficiency.

  • Must be able to combine compassion with strong professional skills.

  • Must be able to interact with a diverse customer base, including those seeking emergency services or treatment due to an accident or illness.

  • Must successfully pass the required training in two attempts or less.

Knowledge, Skills, and Abilities - Preferred:

  • Knowledge of medical terminology.

  • Bilingual.

Location: Lehigh Valley Health Network ยท Registration

Schedule: Full Time 40 hours, Night Shift, M-F 11p-730a with rotating holidays and every other weekend

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