Recruiter - Fort Lauderdale - job 636689


Date: 02/23/2021

City: Fort Lauderdale, Florida

Employment type: Full-time

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The Recruiter is responsible for the recruitment and hiring of employees for the company's overnight river cruise vessels. The Recruiter will be responsible for networking with applicable schools/universities, culinary institutes, hotels, other hospitality programs, maritime programs, etc. in an effort to continue the spread of knowledge about our company, as well as post jobs, recruit, interview and hire new employees. A successful candidate for this role shall possess strong verbal and written communication skills, have the ability to shift gears at a moment's notice and enjoy the challenges of both ongoing "change" and helping to build and maintain a great organization of talented individuals. The Recruiter is a front line/go-to resource for new candidates interested in learning more about coming to work for our organization.

Essential Duties & Responsibilities

  • Foster teamwork and maintain a sense of community within and across the division and department; cultivate a network of relationships inside and outside the organization

  • Perform full life cycle recruiting including sourcing, pre-screening, face to face interviews, selection of candidates, verbal offers of employment, reference checks and other required onboarding activities.

  • Post job openings online and advertise accordingly, within prescribed budget

  • Interview candidates within the framework of the position specification; possess strong ability to screen, interview and prepare a candidate within an appropriate and consistent timeline

  • Proactively build a robust pipeline of diverse talent, including active and passive candidate sourcing, cold calling and internet-based sourcing

  • Develop creative recruiting sourcing strategies and proactively build a robust pipeline of diverse talent, including active and passive candidate sourcing, cold calling and internet-based sourcing

  • Build and maintain network of potential candidates through proactive market research and ongoing relationship management

  • Participate in industry specific recruiting events, associations and other relevant networking organizations; participate in special projects/recruiting initiatives, including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level openings as they may arise

  • Aggressively manage requisitions and anticipate department needs within each division to deliver high quality talent; remain in constant communication with managers, Recruitment & Hiring Manager and VP HR to stay "in the know

  • Maintain equal employment opportunity and affirmative action programs under direction of the Vessel HR Director and VP HR

  • Provide reports and requested information related to recruiting metrics as requested

  • Ensure behavior and performance supports the company's mission, vision, values and operating principles

  • Solicits feedback; takes action to continuously improve success of team

  • Perform other duties as assigned



  • HS Diploma or Equivalent Required

  • Bachelor's degree in Human Resources or other applicable field required – or equivalent of experience

Skills & Abilities:

  • Experience with applicant tracking systems – preferably UKG (UltiPro) Recruiting – must be proficient w/ technology, learn systems quickly and have an extreme eye for detail

  • Prior experience with Microsoft – PowerPoint, Word, Excel, Outlook, Teams, SharePoint, OneDrive

  • Excellent written and verbal communication skills

  • Proven track record of working successfully in a team environment

  • Ability to multi-task, i.e. manage multiple priorities with similar deadlines

  • Ability to work with a sense of urgency and efficiency

  • Ability to work in fast-paced, quickly changing environment

  • Must be detail-oriented and extremely organized

  • Must be willing to accept regular changes of direction in work and priorities with a positive attitude

  • Must be a proactive thinker and constantly think ahead to better serve our customers, both internal and external


  • Minimum of three years of experience in similar role; experience in human resources role preferred

  • Travel/tourism, hospitality and/or cruise industry experience strongly desired

  • Knowledge of maritime industry preferred


  • Must be at least 21 years of age.

  • Must possess valid driver's license and have, as well as maintain, a clear driving record.

  • Submit to and pass alcohol and drug tests including but not limited to pre-employment, random, reasonable suspicion, and post-accident/incident testing

  • Additional requirements may be required depending on the physical needs of the role


At Hornblower Group and American Queen Steamboat Company, our mission is to create amazing experiences – not only for our guests, but our employees. Our company values (RESPECT) and operating principles (Hornblower 12) allow us to live out our mission of creating amazing experiences.

RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork. Our Operating Principles, known as the Hornblower 12 demonstrate the ways we promise to engage to live those values:

  • We treat others – guests and fellow crew members alike – with 1. Respect, by fostering a diverse and inclusive environment.• We are stewards of the 2. Environment through practicing conservation, protection and education.

  • We believe in 3. Safety First by creating and maintaining a safe and secure workplace.

  • We are Professional, and will demonstrate that in the following ways:

o 3. We are on time – to start and stop – and we come prepared.

o 4. We make objective data- and logic-based decisions with limited emotion.

o 5. We prioritize by making difficult trade-offs and fast, quality decisions. We follow the 80:100 rule, making decisions that are at least 80% right, but 100% actionable.

  • We Exceed expectations, embracing these principles:

o 6. As employees, we expect to win, but always prepare and passionately compete like an underdog.

o 7. We strive to innovate and reinvent, always looking forward and not stuck in the past.

  • We value Communication, by following guiding principles:

o 8. We listen to each other – fellow crew members and guests – and are responsive, vehemently following the 24-hour rule.

o 9. We are transparent and efficient in our processes and do not entertain politics and bureaucracy.

  • Teamwork helps drive us towards success, and together we embody teamwork by:

o 10. We function as a team, playing our role and trusting our teammates.

o 11. We work hard but have fun and don't take ourselves too seriously.

o 12. And most importantly, we take the time to recognize and celebrate our successes together under the Hornblower family!


American Queen Steamboat Company is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state

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