Recreation Services Attendant - Snowmass Village - job 636350

Aspen Skiing Company

Date: 02/23/2021

City: Snowmass Village, Colorado

Employment type: Full-time

Job Description




Summary 
The Recreation Services Attendant position is responsible for interacting with guests to ensure a memorable experience throughout the resort. This position may cover work areas such as base area, on-mountain, parking lots, bus depots and Lost Forest activities such as tubing and the alpine coaster.


Essential Job Functions
•    Greet guests and maintain a friendly and helpful attitude dealing with guest needs
•    Ensure the safe operation of on-mountain activities including explaining regulations, policies or procedures involved in the various recreational facilities, activities and equipment
•    Assist guests with any equipment for correct fit and proper use, working knowledge of the course and equipment, including requirements for overall safety of the structure, elements, harnessing and proper use by participants 
•    Be able to answer questions, promote and offer information about the resort, activities and surrounding area
•    Set-up, operate, breakdown work area while ensuring a safe and neat environment
•    Clear, monitor and inspect equipment, tracks, rides or courses on a daily basis on the ground and at heights
•    Report complaints and guest concerns to supervisor in a timely manner
•    Check tickets, record attendance, sales, receipts, reservations and repair of activities
•    Collect, handle and store ski/snowboard equipment
•    Conduct market research surveys with on-site guests when necessary
•    Perform other duties as assigned




Qualifications



•    Must be 18 years or older
•    High school diploma or equivalent required
•    Valid driver’s license required
•    Previous experience in the service industry is preferred
•    Prefer experience in climbing or working at heights is preferred



Additional Information




Supervision Given and Received
Supervision Given:
This position has no supervisory responsibilities.
Supervision Received: Works under general supervision of the Guest Services Manager. Receives continuing or individual assignments according to supervisor’s directions and may perform routine tasks. Expectations of the quality, quantity and deadlines are clearly set. Instructions, advice and assistance available as needed. Work is reviewed on demand or during scheduled check-ins.


Work Environment and Physical Demands
•    Ability to reach, crouch, kneel, stand, bend or be on your feet for extended periods of time 
•    Regularly work in wet, cold, hot conditions requiring the use of protective apparel/equipment to prevent exposure to the elements and may be required to walk on slippery and uneven surfaces 
•    Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50) 


For an overview of Aspen Skiing Company's benefits and other compensation visit aspensnowmass.com/jobs/benefits





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