QA Lead - Central QA (Remote) - Lowell - job 958478


Date: 07/22/2021

City: Lowell, Massachusetts

Employment type: Full-time

Company Description

SquareTrade is the fastest growing company of its kind. We’re revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with some of the largest, most sophisticated retailers and carriers in the world (Walmart, Target, Amazon, Costco, and T-Mobile to name a few), consistently win industry awards, have received tens of thousands of 5-star reviews… and we’re just getting started. A member of the Allstate family, SquareTrade has headquarters in San Francisco and London.

This role is open in Denver, CO and Lowell, MA.

Job Description

At SquareTrade, we help our customers when they need us most.  As the market leader of protection plans, we touch the lives of millions of people across the world. Our success is due to our focus on delivering great service to our customers through a modern, digital platform. 

We currently have numerous engineering scrum teams who work on different functionalities that eventually converge to deliver a project successfully. With mid to large scale projects, the convergence and validation of quality can be and has been challenging. We are building a small tight knit team purely dedicated towards partner launches.  

In this role as a hands-on QA Lead, you will partner with various scrum team software quality engineers, lead product owner and project manager. You will be the primary driver for a successful convergence of code, executing a suite of integration tests geared towards critical use cases and running through demos with Product Owners and Engineering leads. You will also work on suggesting and improving the quality of automated tests which span across various teams.

    Who you are

    • Like being in a driver seat for partner launches
    • Like to be involved in getting a bigger and complete end-to-end picture of a project
    • Like partnering with folks outside of your team and outside of engineering
    • Like the challenge of complex workflows

    What you'll be doing

    • Collaborate with PMO to gain a clear understanding of the project requirements
    • Collaborate with POs, and various scrum teams  to define UAT Test plans and strategy
    • Create required test data by working with different teams
    • Support the execution of the UAT test strategy, plans, processes and procedures
    • Execute the automated regression suites on the integration environments and report on anomalies. 
    • Create and maintain automation suites and enhance scripts where appropriate
    • Participate in weekly/biweekly project sync ups and summarize testing results
    • Document and coordinate load testing requirements and load test execution
    • Proficient in bug tracking software such as Jira


    • Good understanding of object oriented programming
    • 6+ years of proven experience in Software Quality Assurance
    • 2+ years experience managing UAT Testing activities
    • Experience with at least one programming language Java and/or Python
    • Experience with open source technologies like Selenium, JMeter, Gradle, and Jenkins.
    • Experience with the release processes 
    • Must be detail-oriented, well-organized, and able to multitask.
    • Excellent written and verbal communication skills.
    • Familiarity with Load and Performance testing

    Additional Information

    Some of the benefits of working @Squaretrade include: 

    • Competitive salaries, benefits (medical, dental, vision), flex PTO, 401k matching, paid parental leave 
    • Up to $75 per month towards mobile phone/data plan
    • Respect for your work-life balance
    • A paid volunteer day to give back to the community
    • Flexible work schedules - some roles are hybrid allowing you to work from home a few days per week.
    • Not feeling stuck! This team has exposure to many different parts of the business, making transitioning easy...we work on developing careers based on what people enjoy

    (Colorado Only) Pursuant to applicable law, SquareTrade estimates the possible compensation for this role, if hired in Colorado, to be within the following range: $120-140K.

    The Team:   

    SquareTrade is an Equal Opportunity Employer 

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