People Operations Specialist - San Francisco - job 677449


Date: 04/09/2021

City: San Francisco, California

Employment type: Full-time

Upwave is the Brand Intelligence Platform. We make brand marketing more impactful.

Upwave plans, measures, and optimizes brand marketing. With our Brand Campaign Measurement and Instant Insights products, we provide a software & data platform to the world's largest brand marketers.

Our customers are Fortune 500 companies across multiple verticals - including CPG, food & beverage, consumer technology & telecom, and financial services - as well as the world's largest advertising agencies and media platforms.

We are unapologetically supportive of brand advertising, and work hard every day to prove its value; we know if companies can measure the value of those dollars, they'll spend more. Brand advertising pays for not only the movies we watch and music we hear, but the journalism we read and the information we access. In short, brand advertising supports the free flow of information through society. So, we're proud to be the first company dedicated to using data science to show enterprises the true effectiveness of their brand spend.

We are backed by leading venture investors (Y Combinator, Uncork Capital, Bloomberg Beta, Initialized Capital, PivotNorth, Ridge Ventures, Industry Ventures, Conductive Ventures,) and leading MarTech founders & CEOs.

We're a humble but ambitious team that takes its work seriously but never ourselves. Come join us.

We're looking for a People Operations Specialist to help deliver an outstanding employee experience while owning backend operations and processes. You'll play a fundamental role on our People Operations team, working on projects and processes that seek to improve the employee lifecycle. We have a strong foundation and we're looking for a talented individual to help support our People team.

What you will do:

Think creatively about the employee experience– find ways to improve every milestone in the employee lifecycle

Maintain and update HR information management systems, HR tools, and employee resources

Support our internal programs such as Upwave United, Upwave Momentum, Speaker Series, Raffles and Upwave Swag Store

Manage all employee records, supporting documentation and tracking of employee data

Own, maintain and continually enhance the new employee onboarding program

Ensure employee inquiries are answered and/or properly routed in a timely manner

Support the execution of performance reviews, training initiatives, engagement surveys, benefit enrollment, etc.

Conduct employee reporting on a regular and ad hoc basis

Respond to requests for employment verifications

Manage employee leave of absence and offboarding administration

Monitor HR processes for effectiveness and makes recommendations for streamlining the process

About you:

You have 1+ years of experience in Human Resources/ People Operations

You understand the importance of the employee experience and how your role impacts it

You have the ability to manage multiple project at one time and pivot between them

You are inquisitive and don't hesitate to ask questions

You are willing to step in on a project when a team member needs support

You see yourself contributing at all levels to a fast-paced, highly collaborative team and you excel at being the "go-to" member of a team

You are able to work autonomously and independently, while contributing to team initiatives

Bonus points:

You have previously worked at a startup

Upwave is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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