Part Time Teller, Staten Island, NY - Staten Island - job 745752

Santander Holdings USA Inc

Date: 05/04/2021

City: Staten Island, New York

Employment type: Part-time

Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander’s retail division serves nearly 2 million customers and more than 5% of small businesses in the US.



Our Tellers process face-to-face customer transactions for a variety of routine financial transactions.



Responsibilities



Adheres to safe deposit box procedures/operations and guidelines



Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions



Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services



Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel



Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals



Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations



High school diploma or equivalent (GED)



0-3 years; Cash Handling experience in a Retail or Banking environment



Ability to adhere to policies, procedures, and instructions of management



Ability to effectively ask questions and identify needs to enhance the customer relationship



Detail oriented with the ability to function in a fast-paced and changing environment



General Math skills



Superior customer service skills



Minimal physical effort such as sitting, standing, and walking



Actively seeks information to understand customer needs



Communicates clearly and precisely



Listens carefully and asks questions to clarify understanding



Displays a can-do attitude and willingness to learn



Proactively clarifies one’s tasks and responsibilities



Has basic understanding of organization’s flagship products and services



Can identify the risk return of products and services



Learns about and diligently follows established risk management policies, processes and procedures



Learns new methods and procedures or modifies them to meet new standards Is positive about new approaches and methods resulting from change



Works effectively in team settings



Shows appreciation for others' help and lends a hand when needed to complete shared tasks



This is a Part Time position and the hours per week will generally be between 20 and 29 hours per week. The Recruiter for this position will be able to discuss the specifics of the schedule requirements and hours for the position. This is a non-exempt position eligible for overtime compensation calculated at 1.5 times your regular rate of pay for any hours worked over 40 hours per week, subject to all Santander policies and approvals regarding overtime



At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply .


Primary Location: Staten Island, New York, United States


Other Locations: New York-Staten Island


Organization: Santander Bank, N.A.




How to apply:

To apply for this job you have to sign in to our website (My profile link in the header).

If you don't have an account with us yet, please Sign up.




Share you skills and get paid! All from the comfort of your home. Sign up for MicroTasks.io!