Part-Time Center Associate - Danville - job 676437

The UPS Store #0318

Date: 04/08/2021

City: Danville, California

Salary: $15 - 20 per hour

Employment type: Part-time

JOB DESCRIPTION


The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.


The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.


Store hours:

Mon - Fri 8:00 am - 6:30 pm

Sat 10:00 am - 4:00 pm

Sun 11:00 am - 4:00 pm





RESPONSIBILITIES



  • Delivers outstanding customer service to walk-in customers and telephone inquiries

  • Provides excellent phone etiquette and good communication skills when responding to phone customers

  • Continuously practices good listening skills with customers, UPS Store team members, and leadership

  • Takes ownership of the customer's shipping needs and offers viable solutions

  • Takes action to learn all product and service offerings, alternative solutions, and industry trends

  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others

  • Maintains a clean, organized, and safe working environment

  • Performs other duties as assigned to include but not limited to cleaning, office tasks (faxing, laminating, scanning) packaging & shipping, ringing up sales, shipping for customers, sorting mail & receiving incoming packages, stocking inventory






QUALIFICATIONS



  • Certified Notary Public certification required within three months (classes provided and paid for by the company)

  • High school diploma or GED required

  • Strong computer skills, including Microsoft Office and Adobe Suites

  • Outstanding phone skills

  • Strong verbal and written communication skills, including spelling and math

  • Prompt, reliable, and responsible

  • Able to lift 50+ pounds






BENEFITS



  • Excellent Advancement Opportunities

  • Eligibility for Bonus & Incentive Plans

  • Employee perks/discounts (subject to limitations)

  • Comprehensive Training to become certified Livescan & Notary Public

  • Great Location and collaborative work environment









Posted

April 07, 2021









Employment Type

Part-time









Compensation

$15 to $20 DOE









Company

The UPS Store









Location
696 San Ramon Valley Blvd

Danville, CA 94526

US




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