Order Processing and Customer Service - Salem - job 676121

Purpose:

The purpose of this job is to efficiently process orders from seed customers, fulfilling Pratum’s mission is to be an agricultural cooperative dedicated to innovative solutions, excellent service, and long-term relationships.

The following are specific tasks and responsibilities related to this position, but the position may require other duties and special projects as assigned.

Tasks & Responsibilities:

• Input purchase orders


• Create sales orders and loads for both domestic and international outbound shipments


• Shipping: arrange trucking for inbound and outbound freight


• Communicate shipping information to customers


• EDI (electronic data interchange)


• Provide backup for entering seed analysis tests

Expectations:

Comply with federal, state, and company policies, procedures, and regulations, maintaining familiarity with the employee handbook

Function in a way that fulfills Partum’s Values:

• 
  Integrity: always doing the right thing

• 
  Safety: committed to a safe environment for our employees and customers

• 
  Professionalism: dealing with all relationships in a courteous and respectful manner with a positive image, timeliness

• 
  Results Oriented: delivering on your promises

• 
  Teamwork: respecting one another with humility, working with the ag management team

• 
  Stewardship: careful and responsible management of our resources and environment


• 
  Customer Service: exceeding expectations of those we serve


• Come to work with a positive attitude, contributing to a winning culture


• Willing to work overtime hours during busy seasons


• Flexibility: the ability to adapt quickly to a changing business environment


• Come to work with a positive attitude, contributing to a winning culture


• Teamwork with the overall MVS team

Qualifications and Education Requirements:

• High School Diploma or equivalent

Preferred Skills:

• Excellent verbal and written communication skills


• Efficient, effective, confident, and courteous communication with customers


• Ability to work well with others


• Proficiency with Microsoft Office products: Word, Excel, Outlook, etc.


• Strong organizational ability

• Attention to detail, while managing multiple tasks

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)


• 401(k) matching


• Dental insurance


• Health insurance


• Health savings account


• Life insurance


• Paid time off


• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Work Location:

• One location

Typical start time:

• 8AM

Typical end time:

• 5PM

Company's website:

• https://www.mtviewseeds.com/

Company's Facebook page:

• https://www.facebook.com/MtViewSeeds

Benefit Conditions:

• Only full-time employees eligible

Work Remotely:

• No

COVID-19 Precaution(s):

• Social distancing guidelines in place


• Sanitizing, disinfecting, or cleaning procedures in place