Onboarding Specialist - Palm Coast - job 853771

Vacasa

Date: 06/11/2021

City: Palm Coast, Florida

Employment type: Full-time

Why Vacasa



We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in the US thanks to the people who give us their best every day. You'll fit right in here if you're curious, entrepreneurial, and thrive in a rapid-growth environment.



Why Operations at Vacasa



We live by a simple motto: happy team, happy owners, happy guests. Our local people are what set Vacasa apart. We're hospitality professionals dedicated to the communities we work with. We're the behind-the-scenes problem-solvers who create worry-free experiences for our owners and guests.



What we're looking for



Part of Vacasa strategy includes actively acquiring homes through organic growth; as a result, we need to ensure the function of onboarding is fully supported within the business. The Onboarding Specialist is a clear communicator with organizational and prioritization skills. They will be responsible for coordinating, executing, and actively managing the onboarding activities for a rotating list of properties, from contract signing through the home going live on the Vacasa website. This is a project management role overseeing several projects at one time, and candidates should display the ability to multitask and adapt accordingly.



What you'll do



Oversee the entire onboarding process of a rotating portfolio of homes, from submission of signed contract through going public on the Vacasa website

Maintain accurate, up-to-date notes for each step within the onboarding process

Be knowledgeable of and able to speak to Vacasa offerings with homeowners

Tasks involved to bring a new home live on our booking sites are numerous, and can range from cleaning a home, inspecting a home, photography, permitting, writing a home description, and several more.

Being willing/able to perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc)

Develop and utilize local staff and community relationships to aid in the onboarding process

This is not a 9-5 job, you will be called upon after normal business hours and on weekends, and flexibility is key.

Duties will include traveling to each new home to conduct all tasks associated with bringing a home live.

Additional duties as assigned



The skills you'll need



Communication- specifically strong written communication skills and ability to collaborate with multiple departments and stakeholders

Organization - manage multiple complex tasks and projects with tight deadlines

Ability to properly assess problems and provide solutions

Ability to work a flexible schedule including weekends and holidays as needed to support the needs of the business

A bit of a maintenance and inspectors mind - you will need to be able to troubleshoot issues that come up in your homes and either repair them (if minor) or make recommendations to your team.

Tech-savvy - Including Google applications



What you'll get



Health/dental/vision insurance—100% coverage option based on hours worked

Employer Sponsored & Voluntary Supplemental Benefits based on hours worked

401K retirement savings plan with immediate 100% company match on the first 6% you contribute

Health & Dependent Care Flexible Spending Accounts based on hours worked

Paid vacation & sick days

Employee Assistance Program

Career advancement opportunities

Employee discounts

All the equipment you'll need to be successful

Great colleagues and culture

Please visit our careers page to review our full benefits offerings



Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law.



Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.



An offer of employment for this role will be contingent upon the successful completion of a background check.




How to apply:

To apply for this job you have to sign in to our website (My profile link in the header).

If you don't have an account with us yet, please Sign up.