Member Services Representative in Norman, OK - Norman - job 635654

Crunch

Date: 02/23/2021

City: Norman, Oklahoma

Employment type: Full-time

Reports to:


Manager


Requirements:


Fluent in English


Proficient reading and writing skills


Computer Skills


Special Skills:


Strong customer service skills


Responsibilities:


Membership Sales


Greet all members & guests with a smile and wish them well as they exit the club


Check in all members and guests in accordance with company procedures


Facilitate any messages on club software at member check-in


Answer phones in courteous, helpful, professional manner


Communicate special events to members and guests


Maintain an atmosphere, which makes members feel welcome


Facilitate all member requests or forward to a manager


Maintain professional disposition at all times


Sell retail products


Schedule member services: tanning, etc


Facilitate payment of member services in accordance with company procedures


Know club facility, services, and schedules


Maintain a clean and organized work area


Assist in all projects as delegated by club management


Follow all policies and procedures in the Employee Handbook


Opening and closing duties


Meetings:


Monthly or Weekly Department Meetings Employee Training Meetings





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